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Scale · Checkout extensibility, B2B, subscriptions and Hydrogen builds

You already pay for Plus. Use the other four-fifths

Checkout UI extensions, Shopify Functions, native B2B, multi-market routing and Hydrogen storefronts. The Plus-only capabilities that sit on your invoice switched off — worth +22% AOV from checkout upsells and 14 hours a week off your ops team on recent builds.

Plus brands above $10M a yearDTC plus wholesale operationsMulti-market and multi-currency brands
The problem

Signs you have outgrown standard Shopify

  • You pay for Plus but your checkout is still whatever the theme shipped with.
  • Wholesale runs on a spreadsheet, a discount code and someone's inbox.
  • Every new market means another store, another theme, another set of redirects.
  • Your ERP sync is a nightly CSV that breaks the moment someone renames a column.

Shopify Plus is not a bigger theme. It is a different surface: checkout you can extend, discount and shipping logic you can write yourself, native B2B, and a Markets layer that runs twelve countries from one admin. Most brands pay for Plus and use about a fifth of it.

We build the fifth you are missing. Post-purchase upsells inside checkout, tiered wholesale pricing without a second store, subscription logic that survives a payment failure, and where the case genuinely justifies it, a Hydrogen storefront on Oxygen with sub-second navigation and full SEO parity.

+22%AOV from checkout upsells
0.8sHydrogen storefront TTFB
-14 hrsmanual ops work per week

Median result across Plus & Headless engagements. Individual outcomes vary with baseline, budget and category.

Scope

What you actually get

No line item here is optional-extra padding. This is the standard shape of the engagement.

01

Checkout Extensibility Build

Checkout UI extensions for trust content, delivery choice, gifting and post-purchase upsell. Native, upgrade-safe, and no longer dependent on checkout.liquid.

02

Shopify Functions

Custom discount, delivery and payment-method logic written as Functions. Volume tiers, bundle pricing and B2B rules run server-side instead of via three stacked apps.

03

B2B on Shopify

Company profiles, price lists, payment terms, quantity rules and a self-serve reorder portal. Wholesale and DTC on one catalogue, one inventory, one admin.

04

Shopify Markets & Localisation

Multi-currency, multi-language, market-specific catalogues, domain routing and correct hreflang. Expansion without a store-per-country sprawl.

05

Headless Hydrogen Storefront

Hydrogen on Oxygen with the Storefront API, edge caching and streaming SSR. We build this only when the performance or content case is real, and we say so when it isn't.

06

ERP, PIM & 3PL Integration

NetSuite, Business Central, Akeneo or a 3PL wired in through a documented middleware layer with retry logic, error alerting and a reconciliation report.

How it runs

The engagement, step by step

You will always know what week you are in and what lands next.

01

Technical Discovery

We map your systems, order flows and edge cases end to end, then document where data breaks today. Output is an architecture diagram you can hand to any engineer.

02

Solution Design

Native-versus-custom decision for every requirement, with cost and maintenance load attached. Plenty of requests get answered with a $0 native setting.

03

Build in Sprints

Two-week sprints in a dev store with a staged demo at the end of each. You see working software every fortnight, not a status deck.

04

Load & Failure Testing

Peak-traffic simulation, payment-failure paths, partial-sync recovery and a rollback plan. We break it in staging so BFCM doesn't break it live.

05

Launch & Enablement

Phased rollout, monitoring dashboards and training for ops and finance. Every custom component ships with a README and a named owner.

Quoted per engagement, never off a rate card

We do not publish a price for this, because the honest number depends on your catalogue, your stack and how much of the work is already done. You get a fixed statement of work with named deliverables and named dates before anyone starts — and we will tell you plainly if this is not the right first move for your brand.

Get this scoped

Tools we run this on

Shopify PlusHydrogen + OxygenStorefront APIShopify FunctionsCheckout UI ExtensionsShopify MarketsRechargeNetSuite
Proof

Plus & Headless, in the wild

Anonymised at the client’s request. Metrics come straight from their own dashboards.

All case studies

Supplements (Subscription DTC)

~$4.2M/yr, 60% subscription revenue, 22 SKUs, US · Shopify Plus (Recharge, Klaviyo)

Monthly subscription churn hit 9.4% and the cancel flow was a single button on a hosted page nobody had touched in three years. Support processed 340 subscription changes a month by hand because customers could not do it themselves. The named constraint: no forced logins. The brand refused to gate account access behind a password reset, which ruled out every off-the-shelf portal.

9.4% → 6.1%monthly subscription churnheld for five consecutive months, not a single-month dip
+34%12-month customer LTV$187 to $251 on the subscriber cohort
19% → 38%of revenue from email + SMScategory benchmark for a healthy program is 25-40%
-71%subscription support tickets340/mo to 98/mo after the self-serve portal launched

What we did

  • Built a passwordless, on-theme subscription portal on Shopify customer accounts. Skip, swap, delay and change frequency without a support ticket.
  • Replaced the cancel button with a save flow: pause, downgrade cadence, or a one-time offer, ordered by predicted save rate rather than by margin.
  • Rebuilt the Klaviyo flow set from 6 to 17, including a pre-billing notice, four-touch failed-payment dunning, winback, and an RFM-segmented replenishment series.
  • Added a post-purchase bundle upsell through Shopify checkout extensions with a 90-day supply option at a per-unit discount.
“The portal paid for itself in support hours inside one quarter. The churn number is what actually changed the business.”COO, Supplements DTC
Engagement Subscription engineering + retention retainerTimeframe 9 months

Home Goods & Furniture

~$11M/yr, 2,300 SKUs, configurable upholstery, US · Shopify Plus + Hydrogen storefront (Oxygen)

Fabric, leg and size options turned 2,300 SKUs into more than 40,000 variant permutations, and the Liquid theme rendered a configurable PDP in 6.9 seconds on mobile. Collection filtering ran client-side, so 40% of shoppers left before the first product painted. The named constraint: the ERP stayed. It was the single source of truth for stock and lead times and was not up for replacement.

6.9s → 1.4smobile LCP75th-percentile field data on configurable PDPs
+64%CVR on configurable products0.44% to 0.72%. Sitewide conversion rate rose 23%
+52%organic sessionsserver-rendered facets made 1,900 filter combinations indexable for the first time
+$2.4Mincremental annualized revenuemonth-8 run rate vs. the pre-build baseline

What we did

  • Ran the paid growth audit first. Session recordings, funnel analysis and a prioritised revenue roadmap put configurator latency at #1. The redesign the client walked in asking for ranked #7.
  • Built a Hydrogen/Oxygen storefront with server-rendered faceted collection pages and an edge-cached configurator.
  • Integrated the existing ERP through a middleware layer for real-time stock and per-SKU lead times on the PDP. No ERP replacement, no data migration risk.
  • Preserved the full URL structure and rebuilt product and breadcrumb schema so the headless cutover carried zero SEO debt.
“We came in wanting a redesign. The audit told us our problem was a six-second page. They talked us out of the thing we were ready to pay for.”VP Digital, Home Furnishings Brand
Engagement Paid growth audit → headless buildTimeframe 8 months (6-week audit, 6-month build)
In their words

What clients said afterwards

Reorder time 20 min → 3 min

“We sell wholesale into about 400 accounts and were still taking reorders by email like it was 2009. They built the B2B catalog on Shopify with net-30 terms and per-account price lists, and moved our whole rep team onto it in one week. Average reorder went from roughly 20 minutes of back-and-forth to under three.”

Director of WholesaleFood & beverage brand, ~$22M/yr · Dallas, TX
Verified client, 2025
LCP 4.1s → 1.3s

“A Hydrogen build plus a NetSuite sync that our own team had failed at twice. Inventory finally matches between the warehouse and the storefront, which sounds boring and is the most valuable thing anyone has done for us this year. LCP went from 4.1s to 1.3s. The honest part: the first six weeks felt slow and I genuinely wasn't sure we'd picked right — it only clicked once we moved to a standing Thursday call with the engineers instead of account-manager summaries.”

CTOJewelry brand, ~$18M/yr · New York, NY
Verified client, 2026
FAQ

Plus & Headless — straight answers

Usually not. A well-built Liquid theme hits sub-2s LCP and costs a fraction to run. Headless earns its keep when you need a custom front-end framework, a heavy CMS-driven content layer, or interactive product configuration Liquid cannot serve. We will talk you out of it if the numbers don't hold.

No. Shopify has retired it in favour of checkout extensibility, and anything still running on it is on borrowed time. We migrate custom checkout logic into checkout UI extensions and Functions, which survive platform upgrades instead of blocking them.

For most mid-market brands, yes. Company accounts, per-company price lists, net payment terms and quantity rules cover the majority of wholesale workflows natively. Where it falls short is complex quoting and contract pricing, which we handle with Functions or a light custom app.

Through a documented middleware layer, never point-to-point. Every sync gets idempotency keys, retry with backoff, dead-letter handling and alerting into your Slack. You also get a daily reconciliation report so a silent failure cannot run for a week.

For checkout extensions, B2B and Functions at scale, yes. Markets and headless work on standard Shopify too. If you are weighing the upgrade, we will model the fee against what you would actually unlock rather than guess.

We scope in phases and attach a number to each phase before you commit. The variables that genuinely move it are B2B, subscriptions, ERP integration and whether you go headless. You can stop after any phase.
Next step

Ready to talk about Plus & Headless?

Plus-tier engineering for brands that have outgrown a standard theme: checkout extensions, Shopify Functions, B2B, Markets and headless Hydrogen storefronts.

Shopify or Shopify Plus stores doing $150k/mo or moreFounder, CEO or eCommerce lead on the callNo deck and no pitch — we open your store instead

Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.