Checkout Extensibility Build
Checkout UI extensions for trust content, delivery choice, gifting and post-purchase upsell. Native, upgrade-safe, and no longer dependent on checkout.liquid.
Plus work for Charlotte companies whose real problem is wholesale pricing, net terms and an ERP, not a prettier homepage.
Delivered remotely for brands across Charlotte and North Carolina.
In this metro a Plus discussion almost never starts with traffic. It starts with a supplier who has forty accounts on individually negotiated pricing, terms of net 30 or net 60 depending on how long the relationship has run, and an inside sales team keying orders that arrive by email and fax. Shopify's native B2B — company profiles, price lists, payment terms, quantity rules, self-serve reordering — replaces most of that without a second store or a bolted-on portal. That is the piece of Plus a Piedmont manufacturer actually buys.
The second driver is pricing logic that a stock cart cannot express. Break pricing by quantity on a fastener line. A performance shop's dealer tier that stacks differently on hard parts than on apparel. A mill selling by the dozen to accounts and by the unit to consumers off the same inventory. We write those as Shopify Functions so the rules run server-side instead of being approximated by three stacked apps that argue with each other in the cart and add three hundred kilobytes to every page load.
Headless we will talk you out of more often than into. The case that genuinely earns Hydrogen here is a very large fitment or spec catalogue where faceted search across hundreds of thousands of application rows is the product experience, and even then we will price the alternative — a well-built Liquid theme with a proper search service behind it — and tell you which one we would choose with our own money. A finance-trained founder in this city can smell a proposal that exists to be interesting rather than useful.
The mistake outside agencies make with Charlotte manufacturers is treating the wholesale book as something to be migrated away from. Along the I-85 corridor through Gastonia, Kannapolis and up to Hickory, the contract and programme business is what pays the plant, and the direct channel is a margin experiment sitting on top of it. So the Plus build has to protect the older business while the newer one is proved out: separated catalogues so a programme SKU never appears publicly, price lists that mirror what the account already agreed on paper, terms and credit limits carried across from the ERP rather than re-negotiated inside a web project, and reorder lists that let a buyer at a retail chain rebuy a fifty-line order in two minutes instead of emailing a rep. The same holds for the industrial and MRO suppliers feeding the racing shops north of the city, where a shop manager reorders the same consumables every fortnight and the winning feature is a saved list, not a hero banner.
The same standard of work we run for every client — applied to a Charlotte brand’s realities.
Full service detailCheckout UI extensions for trust content, delivery choice, gifting and post-purchase upsell. Native, upgrade-safe, and no longer dependent on checkout.liquid.
Custom discount, delivery and payment-method logic written as Functions. Volume tiers, bundle pricing and B2B rules run server-side instead of via three stacked apps.
Company profiles, price lists, payment terms, quantity rules and a self-serve reorder portal. Wholesale and DTC on one catalogue, one inventory, one admin.
Multi-currency, multi-language, market-specific catalogues, domain routing and correct hreflang. Expansion without a store-per-country sprawl.
Hydrogen on Oxygen with the Storefront API, edge caching and streaming SSR. We build this only when the performance or content case is real, and we say so when it isn't.
NetSuite, Business Central, Akeneo or a 3PL wired in through a documented middleware layer with retry logic, error alerting and a reconciliation report.
We do not work off a rate card. Every Charlotte engagement starts with a fixed statement of work — named deliverables, named dates, one number — written after we have looked at your store, not before. If a smaller first step would serve you better, we will say so.
Get this scopedWe map your systems, order flows and edge cases end to end, then document where data breaks today. Output is an architecture diagram you can hand to any engineer.
Native-versus-custom decision for every requirement, with cost and maintenance load attached. Plenty of requests get answered with a $0 native setting.
Two-week sprints in a dev store with a staged demo at the end of each. You see working software every fortnight, not a status deck.
Peak-traffic simulation, payment-failure paths, partial-sync recovery and a rollback plan. We break it in staging so BFCM doesn't break it live.
Phased rollout, monitoring dashboards and training for ops and finance. Every custom component ships with a README and a named owner.
Anonymised under NDA. Figures pulled from the client’s own analytics.
~$4.2M/yr, 60% subscription revenue, 22 SKUs, US · Shopify Plus (Recharge, Klaviyo)
Monthly subscription churn hit 9.4% and the cancel flow was a single button on a hosted page nobody had touched in three years. Support processed 340 subscription changes a month by hand because customers could not do it themselves. The named constraint: no forced logins. The brand refused to gate account access behind a password reset, which ruled out every off-the-shelf portal.
~$11M/yr, 2,300 SKUs, configurable upholstery, US · Shopify Plus + Hydrogen storefront (Oxygen)
Fabric, leg and size options turned 2,300 SKUs into more than 40,000 variant permutations, and the Liquid theme rendered a configurable PDP in 6.9 seconds on mobile. Collection filtering ran client-side, so 40% of shoppers left before the first product painted. The named constraint: the ERP stayed. It was the single source of truth for stock and lead times and was not up for replacement.
“We sell wholesale into about 400 accounts and were still taking reorders by email like it was 2009. They built the B2B catalog on Shopify with net-30 terms and per-account price lists, and moved our whole rep team onto it in one week. Average reorder went from roughly 20 minutes of back-and-forth to under three.”
“A Hydrogen build plus a NetSuite sync that our own team had failed at twice. Inventory finally matches between the warehouse and the storefront, which sounds boring and is the most valuable thing anyone has done for us this year. LCP went from 4.1s to 1.3s. The honest part: the first six weeks felt slow and I genuinely wasn't sure we'd picked right — it only clicked once we moved to a standing Thursday call with the engineers instead of account-manager summaries.”
Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.
Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.