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Grow · Rented shelf space, run to feed your store

Marketplaces are rented shelf space

Amazon, TikTok Shop and Walmart reach buyers your store never will, and every one of those buyers belongs to the platform. We run the channel for the thing it is genuinely good at — discovery — and keep the repeat purchase on the store you own.

Stores doing $150k-$5M already selling on AmazonBrands whose listings were built once and never revisitedConsumer brands with a wholesale side on Faire
The problem

How marketplace accounts leak money

  • Half the catalogue sits as orphan listings, so reviews and rank never pool on a parent.
  • ACoS looks acceptable until the referral fee, fulfilment cost and returns come out of it.
  • You lost the buy box on your best SKU weeks ago and found out from a sales dip.
  • Marketplace pricing undercuts your own store, so you pay a fee to take your own customer.

A shopper who buys from you on Amazon is Amazon's customer. You get the order and the fee; the platform keeps the email, the browsing history and the second purchase. That trade is usually worth making, because the demand sitting on those platforms is real and your category rivals are already taking it. It only turns bad when the rented shelf quietly becomes the whole business.

So we run marketplaces as the front door and your Shopify store as the relationship. Catalogue work comes first, because a suppressed ASIN or an orphaned variation costs more than any bid ever will. Then advertising judged on contribution per unit after referral, fulfilment and return costs rather than on an ACoS figure with nothing behind it. Then the routes back that the platforms actually permit. We can hold both halves together because we build and run the owned side too.

+43%marketplace revenue after catalogue rebuild
-9 ptsTACoS against contribution margin
94%buy-box share on core SKUs

Median result across Marketplace Channel engagements. Individual outcomes vary with baseline, budget and category.

Scope

What you actually get

No line item here is optional-extra padding. This is the standard shape of the engagement.

01

Catalogue & Listing Rebuild

Titles, bullets, backend search terms, variation parentage and category nodes rebuilt across Amazon Seller or Vendor Central, TikTok Shop and Walmart. Suppressions and stranded inventory fixed at the cause, not resubmitted.

02

Brand Registry, A+ & Brand Story

Brand Registry enrolment, A+ and Premium A+ modules, Brand Story and Storefront pages built to each platform's image and copy specs. Produced inside this service because the formats are fixed.

03

Sponsored Products, Brands & Display

Campaigns split by intent and margin band, converting search terms promoted to exact, negatives maintained weekly, and targets set from contribution margin instead of a category average.

04

Fulfilment & Fee Economics

FBA against FBM modelled per SKU on size tier, storage, return rate and reimbursement recovery. Some products should never enter a fulfilment centre, and we name which of yours.

05

TikTok Shop & Creator Seeding

Catalogue sync, listing compliance, sample seeding to affiliates, and live and video commerce, run as a mechanic of this channel rather than as a separate affiliate programme.

06

Channel Strategy & the Route Back

SKU allocation, MAP and pricing alignment, marketplace-only bundles and pack sizes, plus the permitted paths home: package inserts, Brand Registry tools and platform-allowed follow-up.

How it runs

The engagement, step by step

You will always know what week you are in and what lands next.

01

Account & Catalogue Audit

Listing quality, suppressions, buy-box history, variation structure, the fee and returns reports and ninety days of search terms. You get the findings whether you hire us or not.

02

Fix the Listings

Parentage, titles, backend terms, imagery and A+ rebuilt before any spend moves. Advertising a listing that converts badly buys traffic for whoever else is in the carousel.

03

Draw the Channel Lines

Which SKUs sell where, at what price, in what pack size, agreed with you in writing. The marketplace should not be bidding against your own store for the same order.

04

Advertise to Margin

Sponsored campaigns rebuilt by intent and margin band, with ACoS and TACoS targets derived from contribution per unit after referral, fulfilment and return costs.

05

Compound & Route Back

Weekly search-term mining, monthly fee and reimbursement review, and the insert and registry mechanics that give a marketplace buyer a reason to reorder on your site.

Quoted per engagement, never off a rate card

We do not publish a price for this, because the honest number depends on your catalogue, your stack and how much of the work is already done. You get a fixed statement of work with named deliverables and named dates before anyone starts — and we will tell you plainly if this is not the right first move for your brand.

Get this scoped

Tools we run this on

Amazon Seller CentralAmazon AdsTikTok Shop Seller CenterWalmart MarketplaceFaireHelium 10FeedonomicsShopify Marketplace Connect
FAQ

Marketplace Channel — straight answers

It can, and that is the failure mode we manage against rather than pretend away. Marketplaces are rented shelf space: the platform owns the shopper, sets the fees and can change both without asking. We use them for the thing they are genuinely good at, which is putting your product in front of people who have never heard of you, then arrange pack sizes, bundles and pricing so the reorder has a reason to happen on your own store.

Not directly, and treat anyone who promises it as a liability. Amazon does not give sellers the buyer's email address, and mining order reports to build a marketing list breaks their terms. The legitimate routes are package inserts offering registration, warranty or a refill incentive, Brand Registry tools such as Customer Engagement and Brand Tailored Promotions that reach your followers inside Amazon, and Buy with Prime on your own storefront where the economics hold. Slower, and it survives an audit.

Google and Meta buy traffic for a store you control. A marketplace is a sales channel with its own search engine, its own ad auction, its own fulfilment network and its own fee schedule. The reporting never reconciles with your Shopify numbers, the failure modes are suppression and buy-box loss rather than creative fatigue, and nothing means anything until the unit economics are modelled after fees.

Per SKU, not per brand. FBA usually wins on conversion and Prime eligibility for small, fast-moving items. It loses badly on oversized, slow-moving or seasonal stock where storage and long-term fees eat the margin, and on anything with a high return rate. We model both against your real size tiers and return data, then split the catalogue accordingly and revisit it before peak.

TikTok Shop earns its place where the product demonstrates well on video and the margin carries both the platform fee and an affiliate commission. Beauty, food, home and low-consideration impulse items do well; considered high-ticket purchases mostly do not. eBay and Etsy we open only where the category genuinely lives there, such as spare parts, refurbished stock or handmade goods. Two channels run properly beats five run badly.

A fixed monthly fee written into a statement of work, scoped to catalogue size, how many platforms you run and how much listing remediation the account needs, quoted once the audit has shown us the state of it. Never a percentage of marketplace revenue or of ad spend, because that would pay us for volume when the job is defending margin.
By location

Marketplace Management where you trade

How we deliver Marketplace Channel in each of the markets we work in — the local buying behaviour, the competitive set, and what changes because of it.

Next step

Ready to talk about Marketplace Channel?

Amazon, TikTok Shop and Walmart run as a discovery channel that feeds your Shopify store, with listings, PPC and margin managed together.

Shopify or Shopify Plus stores doing $150k/mo or moreFounder, CEO or eCommerce lead on the callNo deck and no pitch — we open your store instead

Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.