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Columbus, OH

Marketplace Management in Columbus, OH

Amazon is a sales channel with its own search engine, its own fees and its own warehouses — we run it as the front door to a Columbus brand rather than as the destination.

Delivered remotely for brands across Columbus and Ohio.

Grow · Columbus

Why Columbus brands come to us for this

  • Variation families rebuilt so size and colour pool their reviews and rank on one parent instead of scattering across orphan listings
  • FBA against seller-fulfilled decided per SKU on size tier, storage months and return rate — not once for the whole catalogue
  • Dangerous-goods documentation for fragrance, candles and aerosols handled before launch, so listings do not stall in review
  • Advertising targets set from contribution after referral, fulfilment and graded returns, rather than from a category ACoS benchmark
  • Marketplace-exclusive pack sizes and bundles priced so the channel never undercuts your own Shopify store

An apparel or footwear catalogue is where most Columbus marketplace accounts break, and it breaks in the same place every time: parentage. Colours listed as standalone products, sizes split across three unrelated ASINs, a discontinued colourway still holding the reviews. Every one of those is a listing that never accumulates the review volume or rank it earned, and no amount of bid work fixes it. So the first pass is structural — variation families rebuilt around the way the product is actually bought, backend search terms populated with the words shoppers type rather than the words on your line sheet, size chart data attached properly, and suppressed or stranded items traced to a cause instead of resubmitted and hoped over.

Then the economics, which in this city are unusually product-dependent. A t-shirt and a squat rack cannot be managed by the same rule. Amazon's size tiers and storage charges punish anything bulky and slow-moving, so a strength or home-gym catalogue usually splits: small accessories into FBA, freight-class items on FBM against your own carrier rates. Fragrance, candles and anything alcohol-based drops into dangerous-goods review, which is a documentation problem that stalls launches for weeks if it is discovered after the listing goes live rather than before. Apparel carries the other tax — marketplace return rates on fit-driven product are high, returns are graded and often not resellable, and an ACoS that looked fine before returns can be negative contribution after them. We model contribution per unit after referral fee, fulfilment, storage and expected returns, then set advertising targets against that number.

Advertising and channel strategy come last, and they come with a boundary. Sponsored Products, Brands and Display get built by intent and margin band, converting search terms promoted to exact match, negatives maintained weekly. Walmart Marketplace is worth opening where the category and price point fit its buyer, TikTok Shop where the product demonstrates on video and the margin can carry a creator commission on top of the platform fee, and Faire where you already have a wholesale side and want buyers finding you without a rep. But the point of all of it is discovery. The second purchase, the bundle, the refill and the subscription belong on your Shopify store, and we build the permitted routes there — package inserts, Brand Registry follow-up tools, marketplace-exclusive pack sizes that do not undercut your own site — rather than pretending we can lift buyer emails off a platform that does not give them out.

Per SKUfulfilment method modelled item by item, because one apparel rule and one equipment rule cannot be the same rule
Weeklysearch-term harvesting, negative maintenance and buy-box checks on a fixed cycle rather than when something looks wrong
Fixed feescoped in a statement of work, never a percentage of marketplace revenue or of ad spend
Local context

Licensed product, freight-class SKUs and a fulfilment network on your doorstep

Three things about selling from Columbus change the plan. First, licensing. A lot of product made here carries someone else's marks — collegiate, team, or a retail licensor — and marketplace rights are frequently carved out of those agreements or restricted to approved sellers. That has to be read before a listing is created, not after a takedown, and it often means the licensed line stays on your own store while the unlicensed core range goes to the marketplace. Second, freight class. Central Ohio produces an unusual share of heavy consumer goods, and for racks, plates, benches and oversized homewares the honest answer is often that the item should never enter a fulfilment centre at all — seller-fulfilled with your own LTL rates beats FBA once the size tier and storage months are costed. Third, the one genuine advantage: inbound. With a dense warehouse belt and a cargo-first airport here, getting stock into the network is cheaper and faster from this metro than from most of the country, which makes replenishment cadence a lever you can actually use instead of a constraint you plan around. Finally, if your model is timed drops, keep them off the marketplace. Limited runs on a platform with no launch mechanics just create scarcity for resellers to arbitrage against you.

Scope

What Marketplace Channel includes

The same standard of work we run for every client — applied to a Columbus brand’s realities.

Full service detail
01

Catalogue & Listing Rebuild

Titles, bullets, backend search terms, variation parentage and category nodes rebuilt across Amazon Seller or Vendor Central, TikTok Shop and Walmart. Suppressions and stranded inventory fixed at the cause, not resubmitted.

02

Brand Registry, A+ & Brand Story

Brand Registry enrolment, A+ and Premium A+ modules, Brand Story and Storefront pages built to each platform's image and copy specs. Produced inside this service because the formats are fixed.

03

Sponsored Products, Brands & Display

Campaigns split by intent and margin band, converting search terms promoted to exact, negatives maintained weekly, and targets set from contribution margin instead of a category average.

04

Fulfilment & Fee Economics

FBA against FBM modelled per SKU on size tier, storage, return rate and reimbursement recovery. Some products should never enter a fulfilment centre, and we name which of yours.

05

TikTok Shop & Creator Seeding

Catalogue sync, listing compliance, sample seeding to affiliates, and live and video commerce, run as a mechanic of this channel rather than as a separate affiliate programme.

06

Channel Strategy & the Route Back

SKU allocation, MAP and pricing alignment, marketplace-only bundles and pack sizes, plus the permitted paths home: package inserts, Brand Registry tools and platform-allowed follow-up.

Scoped and quoted for your Columbus store

We do not work off a rate card. Every Columbus engagement starts with a fixed statement of work — named deliverables, named dates, one number — written after we have looked at your store, not before. If a smaller first step would serve you better, we will say so.

Get this scoped
How it runs

From kickoff to results

01

Account & Catalogue Audit

Listing quality, suppressions, buy-box history, variation structure, the fee and returns reports and ninety days of search terms. You get the findings whether you hire us or not.

02

Fix the Listings

Parentage, titles, backend terms, imagery and A+ rebuilt before any spend moves. Advertising a listing that converts badly buys traffic for whoever else is in the carousel.

03

Draw the Channel Lines

Which SKUs sell where, at what price, in what pack size, agreed with you in writing. The marketplace should not be bidding against your own store for the same order.

04

Advertise to Margin

Sponsored campaigns rebuilt by intent and margin band, with ACoS and TACoS targets derived from contribution per unit after referral, fulfilment and return costs.

05

Compound & Route Back

Weekly search-term mining, monthly fee and reimbursement review, and the insert and registry mechanics that give a marketplace buyer a reason to reorder on your site.

FAQ

Marketplace Channel in Columbus — your questions

Read the licence before anything else. Marketplace channels are commonly restricted, limited to approved sellers, or excluded entirely, and a takedown on a brand-registered account is worse than never listing. Where the rights are clear, the listing has to carry the correct brand and licensor attribution or it will be flagged by the rights holder's own monitoring. In practice most brands here end up running the unlicensed core range on the marketplace and keeping licensed product exclusive to their own store, which is not a bad outcome — it gives the store a reason to exist.

It works, but almost never through FBA. Oversized items burn storage fees while they sit, size-tier fulfilment charges scale badly, and a single damaged return can wipe several units of margin. The usual shape is accessories and consumables in FBA to hold Prime eligibility and buy-box strength, with the freight-class catalogue seller-fulfilled on your own LTL rates and a delivery promise you can actually keep. The listing work matters more here too, because spec, compatibility and weight capacity are what the buyer is comparing.

They answer different questions. Amazon is consumer demand capture on rented shelf space. Faire is a wholesale discovery channel where independent buyers find you without a rep and without a trade show, which suits a brand already shipping cases. Running both is common and mostly harmless as long as your consumer pricing and your wholesale terms do not collide — a case pack listed at a price a retailer can beat on Amazon is how you lose a stockist. We set the pricing and pack-size rules across channels before either goes live.

You do. ConversionEX works from one office in Albuquerque and serves Columbus remotely, so access is set up properly rather than casually: the account stays in your company's name, we are added as users with defined permissions, and anything we change is logged where your team can see it. Practically, Mountain Time sits two hours behind Columbus, so your morning runs ahead of ours and the rest of your day overlaps completely — a suppression alert or a buy-box drop that lands at eight your time is on our desk the moment we open, and anything from mid-morning on is same-day.

It can, and that is the failure mode we manage against rather than pretend away. Marketplaces are rented shelf space: the platform owns the shopper, sets the fees and can change both without asking. We use them for the thing they are genuinely good at, which is putting your product in front of people who have never heard of you, then arrange pack sizes, bundles and pricing so the reorder has a reason to happen on your own store.

Not directly, and treat anyone who promises it as a liability. Amazon does not give sellers the buyer's email address, and mining order reports to build a marketing list breaks their terms. The legitimate routes are package inserts offering registration, warranty or a refill incentive, Brand Registry tools such as Customer Engagement and Brand Tailored Promotions that reach your followers inside Amazon, and Buy with Prime on your own storefront where the economics hold. Slower, and it survives an audit.

Google and Meta buy traffic for a store you control. A marketplace is a sales channel with its own search engine, its own ad auction, its own fulfilment network and its own fee schedule. The reporting never reconciles with your Shopify numbers, the failure modes are suppression and buy-box loss rather than creative fatigue, and nothing means anything until the unit economics are modelled after fees.
Next step

Marketplace Channel for your Columbus brand.

Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.

Shopify or Shopify Plus stores doing $150k/mo or moreFounder, CEO or eCommerce lead on the callNo deck and no pitch — we open your store instead

Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.