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New York, NY

Marketplace Management in New York

For a New York brand the marketplace question is rarely whether to sell on Amazon — it is which SKUs, at what price, without detonating the wholesale side of the business.

Delivered remotely for brands across New York and New York.

Grow · New York

Why New York brands come to us for this

  • A written channel map — SKU by SKU, price by price — agreed before any listing or campaign work begins
  • Marketplace-exclusive multipacks and sizes that keep Amazon off your line sheet and off your buyers' radar
  • Deep apparel colour and size runs restructured from showroom line-sheet data into parentage a marketplace search engine can read
  • Faire merchandised properly, with commission-free introductions set up for the retailers you brought yourself
  • Per-SKU viability called honestly, including the styles where referral plus returns means the answer is no

New York brands arrive at this service with a third channel already running and nobody owning it. There is a DTC store, a wholesale book written at Coterie and NY NOW, and an Amazon presence that started as a defensive move against a reseller and became a meaningful share of revenue without a plan attached. Three channels, three price positions, one inventory pool, and a buyer at a department store who can see all of it. That is the actual problem, and it is a channel-strategy problem long before it is a listing problem.

So the first deliverable here is a written channel map: which SKUs sell where, at what price, in what pack size, and what happens when they collide. Marketplace-exclusive multipacks and sizes that do not exist in your line sheet are the standard tool, because they let Amazon be a real channel without giving your accounts a reason to call. Then the listings — and New York catalogues are the hardest in the country to get right, because apparel and accessories carry the deepest colour and size runs anywhere and the source data comes from a showroom line sheet rather than anything a search engine was built to read.

The economics deserve saying plainly. Apparel carries one of the highest referral rates on the platform, and apparel return rates on a marketplace are higher than on your own store because the returns policy is not yours. Put those together and there are New York SKUs that are simply not viable on Amazon at any advertising efficiency — which is a finding, not a failure. We would rather run two channels properly and tell you the third is unprofitable than pad a scope. Meanwhile Faire quietly does more for most brands in this city than Amazon ever will.

Channel map firstpricing and SKU allocation signed off in writing before we touch a listing
Returns in the modelmarketplace return rate carried into contribution per unit, not left out of the ACoS target
Market-week cadencecatalogue and inventory work scheduled around Coterie and NY NOW rather than across them
Local context

Faire is the marketplace your buyers already use, and the trade calendar still sets the clock

New York wholesale did not stop happening at Javits — it moved half online, and Faire is where the independent retail long tail now discovers brands between market weeks. That makes it the most under-run marketplace in this city: a channel that reaches the same boutique buyer as a Javits booth, with a catalogue that has to be merchandised, an ordering experience that has to work, and lead times that have to be honest. Retailers you bring to it yourself carry no commission, which most brands never set up. The trade calendar then governs the operational rhythm across every channel — assortment and imagery land before market, reorder windows follow it, and the Amazon side has to be inventory-planned around wholesale commitments rather than treated as a place to dump whatever is left. The other New York-specific pressure is the counterfeit and diverter problem in beauty and accessories, where sample sales, showroom overstock and press seeding all leak product into third-party offers on your own listings. Brand Registry and serialisation are the answer, and they work better when the leak is closed at the source.

Scope

What Marketplace Channel includes

The same standard of work we run for every client — applied to a New York brand’s realities.

Full service detail
01

Catalogue & Listing Rebuild

Titles, bullets, backend search terms, variation parentage and category nodes rebuilt across Amazon Seller or Vendor Central, TikTok Shop and Walmart. Suppressions and stranded inventory fixed at the cause, not resubmitted.

02

Brand Registry, A+ & Brand Story

Brand Registry enrolment, A+ and Premium A+ modules, Brand Story and Storefront pages built to each platform's image and copy specs. Produced inside this service because the formats are fixed.

03

Sponsored Products, Brands & Display

Campaigns split by intent and margin band, converting search terms promoted to exact, negatives maintained weekly, and targets set from contribution margin instead of a category average.

04

Fulfilment & Fee Economics

FBA against FBM modelled per SKU on size tier, storage, return rate and reimbursement recovery. Some products should never enter a fulfilment centre, and we name which of yours.

05

TikTok Shop & Creator Seeding

Catalogue sync, listing compliance, sample seeding to affiliates, and live and video commerce, run as a mechanic of this channel rather than as a separate affiliate programme.

06

Channel Strategy & the Route Back

SKU allocation, MAP and pricing alignment, marketplace-only bundles and pack sizes, plus the permitted paths home: package inserts, Brand Registry tools and platform-allowed follow-up.

Scoped and quoted for your New York store

We do not work off a rate card. Every New York engagement starts with a fixed statement of work — named deliverables, named dates, one number — written after we have looked at your store, not before. If a smaller first step would serve you better, we will say so.

Get this scoped
How it runs

From kickoff to results

01

Account & Catalogue Audit

Listing quality, suppressions, buy-box history, variation structure, the fee and returns reports and ninety days of search terms. You get the findings whether you hire us or not.

02

Fix the Listings

Parentage, titles, backend terms, imagery and A+ rebuilt before any spend moves. Advertising a listing that converts badly buys traffic for whoever else is in the carousel.

03

Draw the Channel Lines

Which SKUs sell where, at what price, in what pack size, agreed with you in writing. The marketplace should not be bidding against your own store for the same order.

04

Advertise to Margin

Sponsored campaigns rebuilt by intent and margin band, with ACoS and TACoS targets derived from contribution per unit after referral, fulfilment and return costs.

05

Compound & Route Back

Weekly search-term mining, monthly fee and reimbursement review, and the insert and registry mechanics that give a marketplace buyer a reason to reorder on your site.

FAQ

Marketplace Channel in New York — your questions

Some will, and the ones who do are usually reacting to price visibility rather than to the channel itself. The workable position is differentiated assortment: marketplace-exclusive pack sizes and colourways, a held-back window on new season product, and a MAP policy that is written down and actually enforced. We have that conversation with you before launch, because retrofitting it after a buyer has already seen your listing is a much worse meeting.

It is a marketplace with its own search, its own merchandising and its own reorder behaviour, and most brands treat it as a place they uploaded a catalogue once. Product imagery, case-pack structure, minimums and lead-time accuracy all move discovery and reorder rate. It also has a route your Amazon business will never have: retailers you introduce yourself sit outside the commission structure, so your existing wholesale book can move onto the ordering rails without paying for the privilege.

Usually not as your main channel. High-consideration, made-to-order and high-AOV pieces convert badly in a format built for comparison shopping, and the fee structure at those price points is punishing. Where it can work is a defined entry-price sub-collection treated purely as discovery, with the relationship pulled back to your own site through insert cards and post-purchase registration. If your catalogue does not have that tier, we will say so rather than build it.

No, and this is the service where it matters least — Seller Central, Faire and TikTok Shop are the same from any desk, and the work is catalogue, fee analysis and weekly account hygiene. ConversionEX is in Albuquerque, two hours behind you, with the day structured so reporting and decisions land in your morning. Where being local would help is walking a market-week booth, and for that we travel.

It can, and that is the failure mode we manage against rather than pretend away. Marketplaces are rented shelf space: the platform owns the shopper, sets the fees and can change both without asking. We use them for the thing they are genuinely good at, which is putting your product in front of people who have never heard of you, then arrange pack sizes, bundles and pricing so the reorder has a reason to happen on your own store.

Not directly, and treat anyone who promises it as a liability. Amazon does not give sellers the buyer's email address, and mining order reports to build a marketing list breaks their terms. The legitimate routes are package inserts offering registration, warranty or a refill incentive, Brand Registry tools such as Customer Engagement and Brand Tailored Promotions that reach your followers inside Amazon, and Buy with Prime on your own storefront where the economics hold. Slower, and it survives an audit.

Google and Meta buy traffic for a store you control. A marketplace is a sales channel with its own search engine, its own ad auction, its own fulfilment network and its own fee schedule. The reporting never reconciles with your Shopify numbers, the failure modes are suppression and buy-box loss rather than creative fatigue, and nothing means anything until the unit economics are modelled after fees.
Next step

Marketplace Channel for your New York brand.

Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.

Shopify or Shopify Plus stores doing $150k/mo or moreFounder, CEO or eCommerce lead on the callNo deck and no pitch — we open your store instead

Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.