Conversion Research Sprint
Funnel analysis, session replays, heatmaps, on-site polls and user tests across your top revenue templates. Output is a ranked list of friction points with revenue attached.
You will get the hypothesis, the sample-size calculation and the losing tests — because half the operators in this city can spot a p-value being tortured.
Delivered remotely for brands across Seattle and Washington.
Seattle is a difficult market to sell CRO into, and that is a compliment. When your VP of growth spent six years running experiments at a company two light rail stops away, they know what stopping a test early looks like, they know what a novelty effect looks like, and they will ask for the segment breakdown before they ask for the headline number. Good. We would rather be audited than admired.
So the programme runs on stated rules. Sample size declared before the test starts. Sequential-testing guardrails so nobody calls a winner on day three. Segment readouts by device, source and new-versus-returning. The tests that do not win get reported in the same detail as the ones that do — a programme that only ever reports winners is a programme that is not being measured.
What we test here skews toward the considered purchase. Seattle's biggest categories are researched before they are bought: technical apparel, gear, coffee, consumer electronics accessories. That means the wins are rarely a button colour. They are comparison content, spec clarity, fit and sizing confidence, subscription cadence framing, and the moment where a shopper is deciding between your store and the marketplace listing with the same product on it.
Three levers show up repeatedly in this market. First, the marketplace comparison moment — a meaningful share of your traffic has your product open in another tab, and testing explicit reasons to buy direct (subscription pricing, bundle-only SKUs, extended warranty, faster support) moves revenue per session more than any layout change. Second, weather-driven intent: from roughly October through April, gear traffic here arrives with a specific problem to solve, and product pages that lead with waterproof rating, breathability and layering context convert differently to the same page in July. We test seasonal PDP variants rather than running one page all year. Third, commute-hour mobile. Traffic peaks on phones during Link and ferry windows, and tests that win on desktop routinely lose on a session that has thirty seconds and two bars.
The same standard of work we run for every client — applied to a Seattle brand’s realities.
Full service detailFunnel analysis, session replays, heatmaps, on-site polls and user tests across your top revenue templates. Output is a ranked list of friction points with revenue attached.
Every hypothesis scored on impact, confidence and effort, with the projected revenue and required sample size stated up front. You always know what runs next and why.
Tests built and QA'd across devices, browsers and your app stack, with flicker-free rendering and no measurable hit to Core Web Vitals.
Pre-declared sample sizes, sequential-testing guardrails and segment-level readouts by device, traffic source and new versus returning. No peeking, no calling a test at 80%.
Cart drawer, shipping thresholds, payment options, express checkout placement and post-purchase upsell, tested against AOV and revenue per session rather than clicks.
Tests run, results in full, cumulative revenue impact and what the results taught us about your customers. Losers are reported in the same detail as winners.
We do not work off a rate card. Every Seattle engagement starts with a fixed statement of work — named deliverables, named dates, one number — written after we have looked at your store, not before. If a smaller first step would serve you better, we will say so.
Get this scopedWe instrument the funnel properly first. Most stores have broken or double-counted events, and you cannot optimise against numbers you cannot trust.
Quant tells us where visitors leave. Qual tells us why. We combine analytics, replays and direct customer input before writing a single hypothesis.
Hypotheses are scored and sequenced so the highest-value, lowest-effort tests run first. The roadmap is shared and you can reorder it.
Two to four concurrent experiments depending on traffic, each run to a pre-declared sample size. No test gets stopped early because it looks good on day three.
Winners get hard-coded into the theme, losers get documented, and every result feeds the next round of hypotheses. The programme gets smarter each month.
Anonymised under NDA. Figures pulled from the client’s own analytics.
8-figure DTC brand, ~140 SKUs, US + CA · Shopify Plus (migrated from Magento 2)
Magento 2 cost $9k a month in hosting, extensions and emergency dev before a single feature shipped. Mobile LCP sat at 5.4 seconds and mobile converted at less than half the desktop rate across 68% of sessions. The named constraint: 11,412 indexed URLs and a top-3 organic position on their hero category, so a migration that lost rankings would cost more than the platform ever saved.
~$6M/yr DTC, 900+ SKUs across size and colour variants, US · Shopify Plus
Returns ran at 31% and refund cost consumed the entire paid media margin. One size chart image served 40 different fits, and 62% of add-to-carts started on a collection page that never showed variant availability. The named constraint: no new product photography budget, so every fix had to come out of the existing asset library and the review corpus.
“We'd been running our own tests for a year and calling every 3% swing a win. The first thing they did was tell us our sample sizes were garbage, which was not a fun call to sit through. Six months later we're getting wins that actually hold up when you re-measure them. Sitewide CVR went from 1.9% to 2.7%.”
Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.
Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.