Conversion Research Sprint
Funnel analysis, session replays, heatmaps, on-site polls and user tests across your top revenue templates. Output is a ranked list of friction points with revenue attached.
Structured testing on the pages where a procurement buyer decides to reorder and a visitor decides to ship it home.
Delivered remotely for brands across Las Vegas and Nevada.
Conversion work in this city has to start by admitting there are two conversions. A returning company account placing its eleventh order of the year is not converting in any meaningful sense; it is completing a task, and the metric that matters is how many seconds and clicks it takes. A first-time consumer who found the brand at a booth or on Spring Mountain Road is converting in the classic sense and needs an entirely different page. Averaging them together produces a site conversion rate that moves for reasons nobody can explain.
So we split the measurement first and test against the right job. On the B2B side the wins are unglamorous and large: quick order by SKU code, a reorder list that loads with last order pre-filled, quantity rules that show the case size before the error message, and a quote request that does not demand fourteen fields from someone standing in a stockroom. On the retail side it is the usual battleground — pack shots, shipping clarity, the point where a spec-heavy product page either answers the fit question or loses to a competitor's.
Volume is the honest constraint for a lot of stores here. A supplier with two hundred orders a month cannot run a classic A/B programme on the product page and get a clean read this quarter. When that is the situation we say so and change the method: sequential tests on high-traffic templates, qualitative research through session replay and buyer interviews, and structural fixes with obvious mechanical justification rather than a test that will never reach significance.
Las Vegas is genuinely a twenty-four hour ordering market and that shows up in the funnel in ways it does not elsewhere. Overnight kitchen, housekeeping and banquet teams discover shortages at two in the morning. Show attendees evaluate suppliers late at night from a hotel room after the floor closes. Visitors buy from the brand they saw that afternoon while still out. Those sessions convert badly on most sites for the same three reasons: a live chat widget advertising business hours nobody is in, a delivery estimate that assumes the order will be picked today, and a quote form whose only promised outcome is that someone will call back tomorrow. We test against that window specifically — self-serve paths that need no human, honest cutoff messaging tied to your North Las Vegas or corridor fulfilment, and asynchronous responses that make an overnight order feel handled rather than parked.
The same standard of work we run for every client — applied to a Las Vegas brand’s realities.
Full service detailFunnel analysis, session replays, heatmaps, on-site polls and user tests across your top revenue templates. Output is a ranked list of friction points with revenue attached.
Every hypothesis scored on impact, confidence and effort, with the projected revenue and required sample size stated up front. You always know what runs next and why.
Tests built and QA'd across devices, browsers and your app stack, with flicker-free rendering and no measurable hit to Core Web Vitals.
Pre-declared sample sizes, sequential-testing guardrails and segment-level readouts by device, traffic source and new versus returning. No peeking, no calling a test at 80%.
Cart drawer, shipping thresholds, payment options, express checkout placement and post-purchase upsell, tested against AOV and revenue per session rather than clicks.
Tests run, results in full, cumulative revenue impact and what the results taught us about your customers. Losers are reported in the same detail as winners.
We do not work off a rate card. Every Las Vegas engagement starts with a fixed statement of work — named deliverables, named dates, one number — written after we have looked at your store, not before. If a smaller first step would serve you better, we will say so.
Get this scopedWe instrument the funnel properly first. Most stores have broken or double-counted events, and you cannot optimise against numbers you cannot trust.
Quant tells us where visitors leave. Qual tells us why. We combine analytics, replays and direct customer input before writing a single hypothesis.
Hypotheses are scored and sequenced so the highest-value, lowest-effort tests run first. The roadmap is shared and you can reorder it.
Two to four concurrent experiments depending on traffic, each run to a pre-declared sample size. No test gets stopped early because it looks good on day three.
Winners get hard-coded into the theme, losers get documented, and every result feeds the next round of hypotheses. The programme gets smarter each month.
Anonymised under NDA. Figures pulled from the client’s own analytics.
8-figure DTC brand, ~140 SKUs, US + CA · Shopify Plus (migrated from Magento 2)
Magento 2 cost $9k a month in hosting, extensions and emergency dev before a single feature shipped. Mobile LCP sat at 5.4 seconds and mobile converted at less than half the desktop rate across 68% of sessions. The named constraint: 11,412 indexed URLs and a top-3 organic position on their hero category, so a migration that lost rankings would cost more than the platform ever saved.
~$6M/yr DTC, 900+ SKUs across size and colour variants, US · Shopify Plus
Returns ran at 31% and refund cost consumed the entire paid media margin. One size chart image served 40 different fits, and 62% of add-to-carts started on a collection page that never showed variant availability. The named constraint: no new product photography budget, so every fix had to come out of the existing asset library and the review corpus.
“We'd been running our own tests for a year and calling every 3% swing a win. The first thing they did was tell us our sample sizes were garbage, which was not a fun call to sit through. Six months later we're getting wins that actually hold up when you re-measure them. Sitewide CVR went from 1.9% to 2.7%.”
Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.
Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.