Subscription consumer products
Coffee, supplements and refills live or die on cadence, pause flows and dunning — all of which are build decisions, not campaign decisions.
Here the first order rarely pays for itself, because you are bidding for attention against companies that can afford to lose money on a customer for two years. We build Shopify stores where the second, third and twelfth orders do the paying.
We work with San Francisco brands remotely — no local storefront, just the same senior team on your timezone.
The Bay Area consumer economy has two very different halves. One is the city itself: a small, wealthy, dense market with expensive rent and expensive labour, where independent retail concentrates on Valencia Street in the Mission, Hayes Valley, Chestnut Street in the Marina and Union Square, and where a single flagship plus a national online business is a common shape. Because the cost base is so high, brands here skew toward higher order values, subscription models and repeat categories — coffee, supplements, skincare, refillable home goods, eyewear — rather than thin-margin volume plays. The Ferry Building and the Mission's food scene have functioned as an incubator for specialty food brands that start local and end up shipping nationally.
The other half is the technical founder economy, and it changes what a project looks like. Consumer hardware and connected-device companies need pre-orders, reservations, deposits, warranty registration and RMA handling — commerce problems that most themes never contemplate. Founders here are frequently technical themselves, hold firm opinions about the stack, and carry a standing temptation to rebuild things Shopify already does well. And an hour north, Napa and Sonoma make direct-to-consumer wine a genuine part of this metro's commerce economy, with club management, allocation releases and state-by-state shipping compliance that no generic store setup handles correctly. San Francisco is also, plainly, one of the most saturated agency markets in the world — brands here have every option, which means the case has to be made on the work.
Each page covers how we run that service specifically for San Francisco brands — the local context, the constraints, and what we deliver.
Custom Shopify and Shopify Plus storefronts designed around your catalogue, built in clean Liquid, and launched with a measured conversion baseline.
Plus-tier engineering for brands that have outgrown a standard theme: checkout extensions, Shopify Functions, B2B, Markets and headless Hydrogen storefronts.
Move to Shopify with your catalogue, customers, order history and organic traffic intact. Redirect parity is signed off before we touch DNS.
A continuous experimentation programme on your Shopify store: research, hypotheses, prioritised tests and every result reported in full, losers included.
Technical and content SEO built for Shopify catalogues, plus generative engine optimisation so your products surface inside AI answers.
Google Ads for Shopify catalogues: Merchant Center feed health, Shopping and Performance Max structure, brand and non-brand separated, and weekly query mining.
Facebook and Instagram for Shopify brands: Advantage+ and catalogue campaigns, Conversions API signal repair, a creative cadence that outruns fatigue, and geo holdouts to check the claim.
Amazon, TikTok Shop and Walmart run as a discovery channel that feeds your Shopify store, with listings, PPC and margin managed together.
Klaviyo built as a retention system: behavioural flows, RFM segmentation, SMS used sparingly, and owned channels pushed toward 25-40% of total revenue.
Static, video and UGC creative produced on a monthly testing calendar, plus the product photography and page content your store and ads run on.
GA4, server-side tracking, Conversions API and consent mode implemented properly, plus reporting that ties every channel back to contribution margin.
A named Shopify developer and strategist on a fixed sprint cadence: app stack owned, theme kept clean, ranked backlog shipped every month. The first stabilisation pass typically cancels around $1,840/mo of redundant app spend.
The categories that dominate San Francisco’s commerce economy — and what each one needs from a Shopify build.
Coffee, supplements and refills live or die on cadence, pause flows and dunning — all of which are build decisions, not campaign decisions.
Club tiers, allocation releases, age verification and state shipping rules can run on Shopify when they are configured deliberately.
Pre-orders, reservations, deposits, warranty registration and RMA flows are all buildable with Shopify Functions and checkout extensions.
One store with real POS integration, appointment try-on and inventory shared between the shop floor and the website.
Perishable shipping windows and a wholesale channel usually arrive at the same time, and they belong in one Shopify catalogue.
Districts we work across
When a click costs what it costs here, the win is in cohort value at 90 and 180 days. We build and test toward that number and report against it.
Most stores that reach us here have already been quoted for a rebuild they do not need. If the real problem is a slow theme, a broken variant model or three apps doing overlapping work, we would rather fix that and leave the rest of the budget in product content and acquisition. We say so before the proposal, not after it is signed.
A business between one and ten million a year does not need a data warehouse, a headless build or a six-month roadmap. It needs the store to stop leaking, the flows to run, and a working admin handed back. We scope to that, and we do not staff a project larger than it needs to be in order to justify a retainer.
Client names withheld under NDA. Figures come from their own Shopify Analytics, GA4 and Search Console.
All case studies8-figure DTC brand, ~140 SKUs, US + CA · Shopify Plus (migrated from Magento 2)
Magento 2 cost $9k a month in hosting, extensions and emergency dev before a single feature shipped. Mobile LCP sat at 5.4 seconds and mobile converted at less than half the desktop rate across 68% of sessions. The named constraint: 11,412 indexed URLs and a top-3 organic position on their hero category, so a migration that lost rankings would cost more than the platform ever saved.
~$6M/yr DTC, 900+ SKUs across size and colour variants, US · Shopify Plus
Returns ran at 31% and refund cost consumed the entire paid media margin. One size chart image served 40 different fits, and 62% of add-to-carts started on a collection page that never showed variant availability. The named constraint: no new product photography budget, so every fix had to come out of the existing asset library and the review corpus.
Growers, food producers and wineries selling direct instead of through a distributor. We build the store, the club and the harvest calendar that runs it.
California · CALA brands launch fast and scale on attention. We build Shopify stores that survive a traffic spike, convert the people it brings, and keep them past the second order.
California · CAOther cities' brands sell the inventory. Out here, it is actually in the building. We build Shopify stores for the businesses that own the pallets, the catalogue and the wholesale accounts.
Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.
Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.