Tracking Audit & Reconciliation
A full event inventory across GA4, Meta, Google Ads, Klaviyo and Shopify, reconciled against order data to quantify exactly where and how much data is lost.
This is the market where the most data is lost to blockers and opt-outs — and the one where decisions most need to be right.
Delivered remotely for brands across San Francisco and California.
Measurement here is harder than the vendor documentation assumes. Your customers use browsers that block by default, run extensions as a matter of course, decline tracking prompts at unusually high rates, and live under privacy rules that give them a real, enforceable opt-out — including automated browser signals that must be honoured. The result is that a browser-only pixel setup in this market can lose a large share of events, and the damage is not just reporting: the ad platforms optimise on what they receive, so lost signal becomes lost performance.
So the foundation is server-side. Server-side GTM on a first-party subdomain, Meta Conversions API and Google Enhanced Conversions with hashed identifiers and correct deduplication between browser and server, and consent state passed through properly rather than bolted on. Done right, that recovers signal while honouring the opt-out — the two are not in conflict, but achieving both takes deliberate configuration rather than an app install.
The second half of the work is reporting the number this city's businesses actually run on. A subscription brand cannot be managed from a monthly revenue figure: it needs cohort retention, contribution after acquisition cost, subscriber counts split from one-time buyers, involuntary versus voluntary churn, and payback measured at day 90 and 180. Most of the accounts we take on can produce none of those without a person exporting spreadsheets on a Monday, which is why they get produced monthly and trusted vaguely.
Every subscription brand here ends up with the same standoff: Shopify says one revenue number, the subscription platform says another, Klaviyo attributes a third, and Meta and Google both claim the same orders. Nobody is lying — they are counting different events over different windows with different attribution — but the disagreement stalls decisions for months. We build a single reconciliation view with Shopify order data as the source of truth, state clearly what each platform is measuring and where the gaps come from, and quantify how much of the difference is opted-out or blocked traffic rather than a broken tag. California's rules make that last quantity larger here than almost anywhere, so it needs a number attached rather than a shrug. We also make sure consent signals are actually respected across the stack, including automated opt-out preferences, because the compliance risk of ignoring them is not worth the marginal data — and honestly, this customer base is more likely than any other to notice and say something publicly.
The same standard of work we run for every client — applied to a San Francisco brand’s realities.
Full service detailA full event inventory across GA4, Meta, Google Ads, Klaviyo and Shopify, reconciled against order data to quantify exactly where and how much data is lost.
Server-side GTM on a first-party subdomain, resilient to ad blockers and ITP, with deduplication between browser and server events done properly.
Meta CAPI, Google Enhanced Conversions and TikTok Events API with hashed identifiers, targeting event match quality of 8 or above.
A documented, consistent eCommerce event and parameter specification across every surface, so reports mean the same thing in six months as they do today.
Consent mode v2 wired to your CMP with modelled conversions, plus Shopify's customer privacy API and regional compliance handled correctly.
One dashboard for blended MER, contribution margin, cohort LTV, new-versus-returning revenue and channel payback. Reconciled to Shopify, refreshed daily.
We do not work off a rate card. Every San Francisco engagement starts with a fixed statement of work — named deliverables, named dates, one number — written after we have looked at your store, not before. If a smaller first step would serve you better, we will say so.
Get this scopedWe measure the gap between platform-reported and actual orders per channel. Most stores we audit are losing 15-30% of conversion signal before we start.
A written measurement plan: events, parameters, identifiers, consent states and destinations. Signed off before implementation begins.
Server-side container, CAPI, enhanced conversions and consent mode built in a staging environment and validated event by event.
Order-level reconciliation against Shopify for a full week, plus match-quality checks in each platform. We do not sign off on a screenshot of a tag firing.
Dashboards built, team trained, and monitoring in place to alert on event volume anomalies before someone spots them in a monthly report.
Anonymised under NDA. Figures pulled from the client’s own analytics.
~$9M/yr, 210 SKUs, US + AU · Shopify Plus (migrated from BigCommerce)
Meta ROAS had slid from 3.6x to 1.9x in a year and the team had spent twelve months buying new creative to fix it. The real cause was measurement: the BigCommerce checkout dropped 22% of purchase events and the Conversions API had never been installed, so both ad platforms were optimising on incomplete data. The named constraint: peak season was 14 weeks out, and the replatform had to be live and stable well before Black Friday traffic arrived.
“Paid audit, and worth every dollar. Forty pages on where our measurement was lying to us — duplicate purchase events, CAPI never configured, GA4 and Shopify off by 14% — each one ranked by the revenue it was hiding. No pitch deck at the end. We fixed six of the items ourselves before we ever signed a retainer.”
Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.
Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.