Creative Strategy & Concepting
Concepts built from customer reviews, support tickets and competitor teardowns, organised into named angles you can track performance against over time.
Creative built from what this city actually has: working floors, real operators and product content that has to be technically correct.
Delivered remotely for brands across Pittsburgh and Pennsylvania.
Pittsburgh brands have an asset most DTC companies would pay a fortune to fake. A working fabrication bay, a roasting line on Penn Avenue, a bench where somebody assembles a sensor by hand — that footage carries proof, and proof is the scarcest thing in a feed full of studio product spins. We build creative programmes around access to those spaces rather than around a rented set, and the concepts that come out of a single well-planned day on a floor typically feed a quarter of testing.
Product content is the other half, and in a technical catalogue it is a different discipline entirely. A description that reads well and states the wrong thread pitch is worse than no description, because it generates returns and destroys credibility with exactly the buyer you want. We write from spec sheets, drawings and conversations with the people who actually make the product, then structure the output as metafields so the same data drives filtering, comparison tables and schema rather than sitting as prose nobody can query.
Photography on a large catalogue is a prioritisation problem before it is a creative one. Nobody is shooting twelve thousand SKUs, and nobody should. We rank by revenue and by search demand, standardise the treatment so the grid stays coherent, add scale and dimensional references where a buyer cannot judge size, and build a template your team can follow for everything below the line so the catalogue does not drift back into inconsistency six months later.
ConversionEX runs from one office in Albuquerque, so the honest question is how creative production works at that distance, and the answer is that it works better when it is planned properly than when it is improvised locally. For product photography, catalogue items ship to us and come back with a documented, repeatable treatment. For location work — a floor in Sharpsburg, a kitchen in the Strip District, a workshop off Butler Street — we build the shot list, the concept brief and the capture plan, then direct the day with a local crew or with your own team, which is frequently cheaper than flying anyone anywhere and produces footage that looks like your business rather than like a commercial. Seasonality drives the calendar: merchandise and gifting brands need their entire season's creative approved and banked by August, because there is no capacity to produce in October, and manufacturers get their floor days scheduled around production runs rather than dropped on a foreman with two days' notice.
The same standard of work we run for every client — applied to a Pittsburgh brand’s realities.
Full service detailConcepts built from customer reviews, support tickets and competitor teardowns, organised into named angles you can track performance against over time.
Twenty to forty static, motion and UGC assets a month in the aspect ratios each platform needs, structured for hook, format and angle testing.
Creator briefing, sourcing and management for authentic testimonial, unboxing and demo content, with usage rights secured for paid media.
Studio and lifestyle shoots covering PDP galleries, scale references, detail shots and the in-context imagery collection pages need to sell.
Product descriptions, collection copy, landing pages and email design written against the same positioning as the ads driving traffic to them.
Results rolled up by concept, hook and format so you learn which angles work, not just which files did. Winners get iterated, losers get retired.
We do not work off a rate card. Every Pittsburgh engagement starts with a fixed statement of work — named deliverables, named dates, one number — written after we have looked at your store, not before. If a smaller first step would serve you better, we will say so.
Get this scopedWe read your reviews, support tickets and post-purchase survey responses. The best hooks are already written by your customers in their own words.
Customer language becomes five to eight named angles, each with a clear promise and objection to answer. Angles get tested before production scales.
Studio shoots, creator content and motion design produced in monthly batches so cost per asset drops as volume rises.
Assets ship into a structured testing calendar with consistent naming, so performance can be read by concept and hook rather than by ad ID.
Winning angles get new hooks, formats and cuts. Fatigued assets get refreshed before performance decays instead of after.
“Same four ads had been running since January and our CPMs climbed every month we left them up. They shipped about thirty assets in the first month, and the part that mattered was the tagging — we could finally read performance by angle instead of by file name. Fitment anxiety beat every discount ad we have ever run. We would not have guessed that in a hundred brainstorms.”
Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.
Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.