Conversion Research Sprint
Funnel analysis, session replays, heatmaps, on-site polls and user tests across your top revenue templates. Output is a ranked list of friction points with revenue attached.
A structured experimentation programme for Atlanta stores where traffic is plentiful and revenue per session is not.
Delivered remotely for brands across Atlanta and Georgia.
Atlanta brands are good at attention. That is the local advantage and it is also the trap: when a post or a placement can send you a month of traffic in an afternoon, it is easy to conclude the store is fine and the answer is more reach. Then acquisition costs rise, the spike flattens, and the same 1.2% conversion rate is suddenly the whole problem.
We run conversion as a programme, not a list of best practices. Quantitative research to locate where revenue leaks, session replay and on-site polling to explain why, then a ranked backlog weighing expected value against build cost and our confidence in the hypothesis. Tests run to a pre-declared sample size or they get called. You see every result, including the ones that did not work, because a method that only ever reports winners is not a method.
In this market two areas pay disproportionately. The first is the payment and cart step — wallet placement, express checkout position, shipping thresholds, decline recovery. The second is the delivery promise, because a metro that can genuinely reach most of the eastern seaboard fast is leaving money on the table every time the product page says nothing about it. Those are the tests we tend to queue first, and we segment every readout by device because mobile share in Atlanta's culture-led categories runs high enough that a desktop-weighted average will lie to you.
Spiky, content-driven demand produces a specific failure shape: enormous first-session traffic, thin add-to-cart, almost no return-visit behaviour. Optimising that store like a steady-state DTC site misreads it. We split the funnel by traffic origin so a viral cohort is never averaged in with your email list, test capture mechanics for the spike separately from the conversion path for warm traffic, and treat back-in-stock and waitlist as conversion events with a dollar value. On the payment side, we run tests inside a market where the client-side stakeholder frequently knows more about card processing than the agency does — which keeps the hypotheses honest and the readouts specific.
The same standard of work we run for every client — applied to a Atlanta brand’s realities.
Full service detailFunnel analysis, session replays, heatmaps, on-site polls and user tests across your top revenue templates. Output is a ranked list of friction points with revenue attached.
Every hypothesis scored on impact, confidence and effort, with the projected revenue and required sample size stated up front. You always know what runs next and why.
Tests built and QA'd across devices, browsers and your app stack, with flicker-free rendering and no measurable hit to Core Web Vitals.
Pre-declared sample sizes, sequential-testing guardrails and segment-level readouts by device, traffic source and new versus returning. No peeking, no calling a test at 80%.
Cart drawer, shipping thresholds, payment options, express checkout placement and post-purchase upsell, tested against AOV and revenue per session rather than clicks.
Tests run, results in full, cumulative revenue impact and what the results taught us about your customers. Losers are reported in the same detail as winners.
We do not work off a rate card. Every Atlanta engagement starts with a fixed statement of work — named deliverables, named dates, one number — written after we have looked at your store, not before. If a smaller first step would serve you better, we will say so.
Get this scopedWe instrument the funnel properly first. Most stores have broken or double-counted events, and you cannot optimise against numbers you cannot trust.
Quant tells us where visitors leave. Qual tells us why. We combine analytics, replays and direct customer input before writing a single hypothesis.
Hypotheses are scored and sequenced so the highest-value, lowest-effort tests run first. The roadmap is shared and you can reorder it.
Two to four concurrent experiments depending on traffic, each run to a pre-declared sample size. No test gets stopped early because it looks good on day three.
Winners get hard-coded into the theme, losers get documented, and every result feeds the next round of hypotheses. The programme gets smarter each month.
Anonymised under NDA. Figures pulled from the client’s own analytics.
8-figure DTC brand, ~140 SKUs, US + CA · Shopify Plus (migrated from Magento 2)
Magento 2 cost $9k a month in hosting, extensions and emergency dev before a single feature shipped. Mobile LCP sat at 5.4 seconds and mobile converted at less than half the desktop rate across 68% of sessions. The named constraint: 11,412 indexed URLs and a top-3 organic position on their hero category, so a migration that lost rankings would cost more than the platform ever saved.
~$6M/yr DTC, 900+ SKUs across size and colour variants, US · Shopify Plus
Returns ran at 31% and refund cost consumed the entire paid media margin. One size chart image served 40 different fits, and 62% of add-to-carts started on a collection page that never showed variant availability. The named constraint: no new product photography budget, so every fix had to come out of the existing asset library and the review corpus.
“We'd been running our own tests for a year and calling every 3% swing a win. The first thing they did was tell us our sample sizes were garbage, which was not a fun call to sit through. Six months later we're getting wins that actually hold up when you re-measure them. Sitewide CVR went from 1.9% to 2.7%.”
Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.
Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.