Associations & membership organisations
Customer tags and Shopify B2B give members their own pricing, gated products and renewal-linked access without a second storefront.
DC sells to members, institutions and visitors — three buyers with three different checkouts. We build Shopify stores that serve all of them without three separate systems.
We work with Washington brands remotely — no local storefront, just the same senior team on your timezone.
Washington's commerce economy is unusual because the money is in services, not in goods. The metro produces very few consumer products at scale, but it buys an enormous amount of them through organisations: trade associations, professional bodies, advocacy groups, foundations, universities, hospitals and the museum and cultural sector. DC holds the country's largest concentration of association and nonprofit head offices, and every one of them has a merchandise programme, a publications catalogue, a conference store or all three — usually running on something that was set up years ago and never revisited. That is the single biggest pool of unglamorous, high-value Shopify work in the region.
The second layer is affluent household spending in the suburbs. Several counties in the Washington ring — in Northern Virginia and Montgomery County, Maryland — sit among the highest-median-income counties in the United States, which supports a dense band of independent retail from Georgetown and 14th Street out through Bethesda and Clarendon. And a third layer is visitors: spring school-trip and cherry blossom season, then summer, drive a merchandise cycle that has almost nothing to do with the calendar the rest of the country runs on. Add the federal fiscal year ending 30 September and the periodic shutdown, and you get a market where the buying calendar has to be modelled deliberately rather than assumed.
Each page covers how we run that service specifically for Washington brands — the local context, the constraints, and what we deliver.
Custom Shopify and Shopify Plus storefronts designed around your catalogue, built in clean Liquid, and launched with a measured conversion baseline.
Plus-tier engineering for brands that have outgrown a standard theme: checkout extensions, Shopify Functions, B2B, Markets and headless Hydrogen storefronts.
Move to Shopify with your catalogue, customers, order history and organic traffic intact. Redirect parity is signed off before we touch DNS.
A continuous experimentation programme on your Shopify store: research, hypotheses, prioritised tests and every result reported in full, losers included.
Technical and content SEO built for Shopify catalogues, plus generative engine optimisation so your products surface inside AI answers.
Google Ads for Shopify catalogues: Merchant Center feed health, Shopping and Performance Max structure, brand and non-brand separated, and weekly query mining.
Facebook and Instagram for Shopify brands: Advantage+ and catalogue campaigns, Conversions API signal repair, a creative cadence that outruns fatigue, and geo holdouts to check the claim.
Amazon, TikTok Shop and Walmart run as a discovery channel that feeds your Shopify store, with listings, PPC and margin managed together.
Klaviyo built as a retention system: behavioural flows, RFM segmentation, SMS used sparingly, and owned channels pushed toward 25-40% of total revenue.
Static, video and UGC creative produced on a monthly testing calendar, plus the product photography and page content your store and ads run on.
GA4, server-side tracking, Conversions API and consent mode implemented properly, plus reporting that ties every channel back to contribution margin.
A named Shopify developer and strategist on a fixed sprint cadence: app stack owned, theme kept clean, ranked backlog shipped every month. The first stabilisation pass typically cancels around $1,840/mo of redundant app spend.
The categories that dominate Washington’s commerce economy — and what each one needs from a Shopify build.
Customer tags and Shopify B2B give members their own pricing, gated products and renewal-linked access without a second storefront.
Exhibition-linked collections, limited runs and unified POS mean the gift shop and the online store share one inventory truth.
Licensing rules, department stores and parent buyers all fit in one catalogue with permissions applied per audience.
Digital downloads, print, standing orders and institutional site licences can live in one Shopify catalogue instead of three systems.
The Union Market and 14th Street corridor sells locally and ships nationally, which is a POS-plus-online problem before it is a marketing one.
Districts we work across
Dues tiers, gated products and member-only pricing driven by real customer data, not a discount code emailed once a year and shared everywhere.
Universities, hospitals and government-adjacent buyers cannot use a normal checkout. We build the B2B path they can actually get through procurement.
Institutional buyers in this city ask about WCAG conformance early and in writing. We build to it from the theme up rather than installing an overlay and hoping.
Client names withheld under NDA. Figures come from their own Shopify Analytics, GA4 and Search Console.
All case studies8-figure DTC brand, ~140 SKUs, US + CA · Shopify Plus (migrated from Magento 2)
Magento 2 cost $9k a month in hosting, extensions and emergency dev before a single feature shipped. Mobile LCP sat at 5.4 seconds and mobile converted at less than half the desktop rate across 68% of sessions. The named constraint: 11,412 indexed URLs and a top-3 organic position on their hero category, so a migration that lost rankings would cost more than the platform ever saved.
~$6M/yr DTC, 900+ SKUs across size and colour variants, US · Shopify Plus
Returns ran at 31% and refund cost consumed the entire paid media margin. One size chart image served 40 different fits, and 62% of add-to-carts started on a collection page that never showed variant availability. The named constraint: no new product photography budget, so every fix had to come out of the existing asset library and the review corpus.
Baltimore builds things and moves things. We build the Shopify stores that let those businesses sell without a distributor taking the margin.
Pennsylvania · PAPhilly is a city of corridors — one strong block at a time. We help the shops, makers and food brands on those blocks sell past the neighbourhood without losing what makes them work.
Pennsylvania · PAA lot of Pittsburgh companies sell serious products through a website that works like a PDF catalogue. We build the store that lets a buyer find the part, see the price and reorder without calling anyone.
Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.
Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.