Account Consolidation
Campaigns collapsed into a structure with enough conversion volume per ad set to exit learning, plus exclusion logic that stops prospecting and retargeting bidding against each other.
Facebook and Instagram for Milan brands whose growth depends on how many genuinely different reasons-to-buy they can put into the auction each month.
Delivered remotely for brands across Milan and Italy.
Google waits for the query. Meta has to supply the reason, and Milan brands are sitting on the best raw material for that in Europe and almost never use it. The workshop, the cutting table, the finishing bench, the person who has been doing one operation for thirty years — that footage outperforms studio product photography consistently, because it does the one thing a static pack shot cannot: it explains why the thing costs what it costs. A brand that can film a real process has a demand-creation advantage over a brand that can only film a product on a plinth.
The account itself is built for throughput rather than cleverness. Targeting moved inside the algorithm years ago, so the number that governs your CAC is how many genuinely different concepts enter the auction each month, not how many interest stacks someone maintains. Campaigns get consolidated so ad sets actually exit learning, Advantage+ runs with an existing-customer cap that was decided rather than inherited, and the catalogue is segmented by margin and by stock cover — which matters acutely for made-to-order and seasonal lines, because a dynamic ad will happily spend all month promoting a fabric that ran out.
Then signal, which in Europe is a harder problem than the playbooks admit. Consent requirements mean a meaningful share of your browser events never fire, so Conversions API is not a nice-to-have — it is the only way the algorithm sees enough of your buyers to learn from them. Properly hashed and normalised parameters, clean deduplication between browser and server, and an honest read on event match quality across markets where phone and address formats differ. Then a geo holdout, because Meta's reporting is an advocate and not an auditor.
The typical Milan brand has never had to create demand before. Wholesale did it: a showroom, a fair, an agent, a retailer's floor space. That means the direct channel starts with a real advantage — genuine craft, genuine provenance, often decades of it — and a real gap, which is that nobody in the business has ever written a hook. It also means the audience shape is unusual. The domestic Italian audience often already knows the name through retail, so retargeting and Advantage+ will happily re-sell people who were going to buy anyway and report a flattering ROAS, while the export markets where the growth actually is have never heard of you at all. We hold those apart: prospecting funded separately in Germany, France and the rest of the EU with concepts that assume zero recognition, warm and domestic activity capped so it stops taking credit for demand your retail presence created. The rhythm of the year is Milan's own too — a heavy push into and out of April for interiors, the two fashion weeks for apparel, and a genuine flat spot in August that is worth spending less into rather than fighting.
The same standard of work we run for every client — applied to a Milan brand’s realities.
Full service detailCampaigns collapsed into a structure with enough conversion volume per ad set to exit learning, plus exclusion logic that stops prospecting and retargeting bidding against each other.
ASC campaigns with the existing-customer budget cap set deliberately, creative slotted in by concept rather than dumped in bulk, and a clean boundary with the manual prospecting that feeds it.
Catalogue connected through the Shopify channel, product sets segmented by margin and stock cover, and DPA templates that look designed rather than machine-assembled.
Server-side events with hashed identifiers, correct browser-to-server deduplication and an event match quality target of 8 or better. Since iOS 14, signal quality is a bidding lever.
A rolling calendar of concepts, hooks and formats across UGC, static and motion, briefed from customer language and structured so results read by angle rather than by ad ID.
Geo-split and conversion-lift tests across prospecting and retargeting, so budget decisions rest on revenue the business actually gained rather than on what the platform claimed.
We do not work off a rate card. Every Milan engagement starts with a fixed statement of work — named deliverables, named dates, one number — written after we have looked at your store, not before. If a smaller first step would serve you better, we will say so.
Get this scopedPixel, CAPI, deduplication, match quality and catalogue health checked first. Everything else in this service is downstream of what Meta knows about your buyers.
We cut the account back to a structure with enough conversions per ad set to learn, then set the prospecting-to-retargeting split on purpose instead of by accident.
Angles mined from reviews, support tickets and comment threads become a monthly production plan with named hooks and a fixed number of new concepts entering the auction.
Naming and structure that roll performance up by angle, hook and format, so the lesson outlives the asset that taught it and the next round starts smarter.
A geo holdout or lift test before any step change in budget. Meta reports on itself; we would rather know what happens to revenue when the ads stop.
Anonymised under NDA. Figures pulled from the client’s own analytics.
~$6M/yr DTC, 900+ SKUs across size and colour variants, US · Shopify Plus
Returns ran at 31% and refund cost consumed the entire paid media margin. One size chart image served 40 different fits, and 62% of add-to-carts started on a collection page that never showed variant availability. The named constraint: no new product photography budget, so every fix had to come out of the existing asset library and the review corpus.
~$3.1M/yr, 28 SKUs, subscription + one-time, US · Shopify (Klaviyo, Recharge)
A 14-day roast window meant every discount cut into a 41% gross margin that could not be rebuilt. First-order CAC was $52 against a $38 AOV, so the business only worked on the second order and 64% of customers never placed one. The named constraint: no discount deeper than 10%, ever, on any channel.
“Our last agency was reporting a 6.2 ROAS in Meta while the bank account told a completely different story. First thing these guys did was get CAPI wired up properly and rebuild the product catalogue feed, so the dynamic ads stopped pushing flavours we hadn't stocked in months. Then they made us report blended MER from month one and the first number was ugly and honest. It took about four months to move MER from 2.1 to 3.4, and I actually trust the dashboard now, which I did not expect to say about an ad agency.”
Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.
Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.