Merchant Center & Feed Rebuild
Disapprovals cleared at source, GTIN, MPN and attribute gaps closed, and titles rewritten to lead with searched terms. Custom labels for margin, stock cover and seasonality.
Demand capture for Boston catalogues, starting where it actually breaks: the Merchant Center feed, not the bidding.
Delivered remotely for brands across Boston and Massachusetts.
Overnight oysters, a magnesium supplement, a properly warm parka: the buyer has decided, and the only open question is whose listing they click. On Shopify that contest is settled in Merchant Center long before it reaches the campaign builder, and in this market the feed fails in specific, recurring ways.
Supplement and consumer health catalogues get hit hardest. Google's healthcare and misleading-claims policies will disapprove products over wording that reads as harmless on your own PDP, and because the disapproval happens quietly at item level, a brand can lose a third of its catalogue from serving without noticing until revenue dips. Perishable catalogues fail differently: shipping settings that do not reflect transit-time limits by zone will happily advertise a two-day product into a five-day lane, and price or availability mismatches on a live-inventory item cause suspensions that take days to clear. We fix both at source in the feed rather than resubmitting and hoping.
Structure comes second. Brand and non-brand get separated so the campus-adjacent and gifting searches that carry your name stop flattering the account. Shopping and Performance Max hold the catalogue, asset groups divided by margin and stock cover instead of one catch-all. Search picks up the wording no product attribute will ever match. Then weekly query mining, which in Boston earns its keep immediately: seafood accounts bleed budget into restaurant and recipe searches, supplement accounts into medical research queries, and collegiate accounts into people looking for the university itself rather than for anything purchasable.
A flat monthly budget is the wrong instrument for a Boston account. Non-brand demand for anything campus-adjacent climbs steeply from the first week of August, peaks around move-in, then falls off a cliff — and holding the same daily cap through that is either leaving the cheapest volume of your year on the table or paying peak CPCs into an empty October. We front-load the pulse, pull back into the flat stretch, and run a second smaller shape around commencement. Cold-weather catalogues get their own curve, driven by the first sustained cold snap rather than by the calendar, which some years arrives in late October and some years not until December. And during named storms we pause perishable campaigns for the affected zones instead of advertising a delivery promise the carrier will not keep, which protects both the margin and the Merchant Center account.
The same standard of work we run for every client — applied to a Boston brand’s realities.
Full service detailDisapprovals cleared at source, GTIN, MPN and attribute gaps closed, and titles rewritten to lead with searched terms. Custom labels for margin, stock cover and seasonality.
Branded demand isolated into its own campaign, budget and target so non-brand performance becomes visible. Competitor conquesting runs as a separate line, judged separately.
Asset groups split by margin band and product type instead of one catch-all, with listing-group bids, product exclusions and brand-term controls applied wherever PMax still allows them.
A weekly pass over search terms and PMax category reports, with a maintained shared negative library so budget stops leaking into research, DIY and job-seeker queries.
Merchant promotions, sale price annotations, shipping and returns policy setup, product ratings, and local inventory ads where you have stores worth feeding.
Targets set from margin per product group rather than a platform default, moved in controlled increments, with a written reason attached to every bid and budget change.
We do not work off a rate card. Every Boston engagement starts with a fixed statement of work — named deliverables, named dates, one number — written after we have looked at your store, not before. If a smaller first step would serve you better, we will say so.
Get this scopedMerchant Center diagnostics, attribute coverage, campaign overlap and wasted spend scored against ninety days of search terms. You get the findings whether you hire us or not.
Titles, attributes, product types and custom labels rebuilt before any campaign work. A perfectly structured account on a bad feed still shows the wrong products to the wrong queries.
Brand, non-brand, Shopping, PMax and Search rebuilt with hard budget boundaries and a shared negative library, so each line answers a different commercial question.
tROAS targets derived from contribution margin by product group and applied gradually, so the account keeps its learning instead of resetting it every Monday.
Weekly query mining, monthly feed reviews, then expansion into the categories the search data says you can profitably win. Nothing scales before the query set is clean.
Anonymised under NDA. Figures pulled from the client’s own analytics.
~$6M/yr DTC, 900+ SKUs across size and colour variants, US · Shopify Plus
Returns ran at 31% and refund cost consumed the entire paid media margin. One size chart image served 40 different fits, and 62% of add-to-carts started on a collection page that never showed variant availability. The named constraint: no new product photography budget, so every fix had to come out of the existing asset library and the review corpus.
~$9M/yr, 210 SKUs, US + AU · Shopify Plus (migrated from BigCommerce)
Meta ROAS had slid from 3.6x to 1.9x in a year and the team had spent twelve months buying new creative to fix it. The real cause was measurement: the BigCommerce checkout dropped 22% of purchase events and the Conversions API had never been installed, so both ad platforms were optimising on incomplete data. The named constraint: peak season was 14 weeks out, and the replatform had to be live and stable well before Black Friday traffic arrived.
“Six thousand products and a Shopping feed nobody had touched since it was first generated — a third of it was disapproved and we had no idea. They rebuilt the feed off our real product data, fixed the GTIN and size attributes, and split brand off from non-brand so I could finally see what we were actually paying to acquire. They also cut the broad 'baby clothes' terms that were eating a quarter of the budget on people who were nowhere near buying. Spend is roughly flat and non-brand search revenue has close to doubled.”
Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.
Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.