Merchant Center & Feed Rebuild
Disapprovals cleared at source, GTIN, MPN and attribute gaps closed, and titles rewritten to lead with searched terms. Custom labels for margin, stock cover and seasonality.
Capturing the demand that already exists — for Baltimore catalogues where availability, season and part numbers change what should even be serving.
Delivered remotely for brands across Baltimore and Maryland.
Google is demand capture. Somebody has already decided they want overnight crab for their father's birthday, or a replacement seal for a specific machine, and the only open question is who supplies it. On Shopify that contest is decided in Merchant Center long before it is decided in the campaign builder, and in Baltimore's categories the feed is unusually volatile — availability moves with the catch, seasons open and close, and a disapproved product is invisible on exactly the query you most wanted.
So the work starts in the feed and stays there longer than most accounts expect. Titles rewritten to lead with what buyers type, which for a perishable means the size grade, the pack count and the words 'overnight' or 'shipped' rather than an internal SKU description. GTIN and MPN gaps closed on lab and industrial lines where identifiers are the difference between eligibility and silence. Custom labels built around margin, season state and stock cover, so a product with three days of inventory left is not being pushed by an automated campaign that does not know it.
Structure comes second. Brand separated from non-brand, because in this region branded search inflates ROAS badly — a shipper that has been in a family for forty years gets a lot of people typing its name in December, and blending that into non-brand hides whether the acquisition side works at all. Shopping and Performance Max carry the catalogue with asset groups split by margin band and season rather than one catch-all. Search runs alongside it for everything the feed structurally cannot express. Bids move only at the end, set from contribution margin per product group, and moved in increments with a written reason attached.
A Baltimore account has failure modes that a normal apparel account does not. Advertising overnight perishables into a heat embargo or a nor'easter burns budget on orders you will have to refund, so we tie campaign state to your ship-day and blackout calendar and pause the affected product groups rather than the whole account. Season transitions get the same treatment: crab lines wind down as oyster lines come up, and both need feed and budget shape changed on a schedule rather than in a panic. Gifting demand concentrates hard into December for the food brands and needs its own campaign and its own creative annotations, while the industrial and lab side stays flat all year and is judged on query quality rather than volume. We also geo-split the Washington corridor deliberately: forty miles south the buyer has a different price tolerance and a real local-delivery option, and merging it into one Mid-Atlantic target quietly overpays in one market and underbids in the other.
The same standard of work we run for every client — applied to a Baltimore brand’s realities.
Full service detailDisapprovals cleared at source, GTIN, MPN and attribute gaps closed, and titles rewritten to lead with searched terms. Custom labels for margin, stock cover and seasonality.
Branded demand isolated into its own campaign, budget and target so non-brand performance becomes visible. Competitor conquesting runs as a separate line, judged separately.
Asset groups split by margin band and product type instead of one catch-all, with listing-group bids, product exclusions and brand-term controls applied wherever PMax still allows them.
A weekly pass over search terms and PMax category reports, with a maintained shared negative library so budget stops leaking into research, DIY and job-seeker queries.
Merchant promotions, sale price annotations, shipping and returns policy setup, product ratings, and local inventory ads where you have stores worth feeding.
Targets set from margin per product group rather than a platform default, moved in controlled increments, with a written reason attached to every bid and budget change.
We do not work off a rate card. Every Baltimore engagement starts with a fixed statement of work — named deliverables, named dates, one number — written after we have looked at your store, not before. If a smaller first step would serve you better, we will say so.
Get this scopedMerchant Center diagnostics, attribute coverage, campaign overlap and wasted spend scored against ninety days of search terms. You get the findings whether you hire us or not.
Titles, attributes, product types and custom labels rebuilt before any campaign work. A perfectly structured account on a bad feed still shows the wrong products to the wrong queries.
Brand, non-brand, Shopping, PMax and Search rebuilt with hard budget boundaries and a shared negative library, so each line answers a different commercial question.
tROAS targets derived from contribution margin by product group and applied gradually, so the account keeps its learning instead of resetting it every Monday.
Weekly query mining, monthly feed reviews, then expansion into the categories the search data says you can profitably win. Nothing scales before the query set is clean.
Anonymised under NDA. Figures pulled from the client’s own analytics.
~$6M/yr DTC, 900+ SKUs across size and colour variants, US · Shopify Plus
Returns ran at 31% and refund cost consumed the entire paid media margin. One size chart image served 40 different fits, and 62% of add-to-carts started on a collection page that never showed variant availability. The named constraint: no new product photography budget, so every fix had to come out of the existing asset library and the review corpus.
~$9M/yr, 210 SKUs, US + AU · Shopify Plus (migrated from BigCommerce)
Meta ROAS had slid from 3.6x to 1.9x in a year and the team had spent twelve months buying new creative to fix it. The real cause was measurement: the BigCommerce checkout dropped 22% of purchase events and the Conversions API had never been installed, so both ad platforms were optimising on incomplete data. The named constraint: peak season was 14 weeks out, and the replatform had to be live and stable well before Black Friday traffic arrived.
“Six thousand products and a Shopping feed nobody had touched since it was first generated — a third of it was disapproved and we had no idea. They rebuilt the feed off our real product data, fixed the GTIN and size attributes, and split brand off from non-brand so I could finally see what we were actually paying to acquire. They also cut the broad 'baby clothes' terms that were eating a quarter of the budget on people who were nowhere near buying. Spend is roughly flat and non-brand search revenue has close to doubled.”
Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.
Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.