Conversion Research Sprint
Funnel analysis, session replays, heatmaps, on-site polls and user tests across your top revenue templates. Output is a ranked list of friction points with revenue attached.
A structured experimentation programme for Dallas stores where the traffic is already there and the direct channel is still converting like a catalogue.
Delivered remotely for brands across Dallas and Texas.
The interesting thing about testing on a Dallas store is that the friction is rarely where a generic CRO checklist says it is. These are not thin DTC-native catalogues with three SKUs and a lifestyle hero. They are deep assortments inherited from a wholesale business, and the leak is usually in findability: a shopper who cannot narrow 900 gift SKUs, a boot buyer who cannot filter by width, a furniture shopper who bounces because the freight cost only appears at step three of checkout.
So the research comes first. Funnel analysis, session replays, site-search logs and the support inbox, which in this market is a goldmine because buyers here still call and email. Then a hypothesis backlog scored on impact, confidence and effort, with the revenue and the sample size stated before anything ships.
Two things we do differently for brands in this metro. We segment every readout by wholesale-logged-in versus consumer traffic, because averaging them produces a number that describes nobody. And we watch seasonality hard: a test running through the State Fair weeks, a Cowboys home stand for a fan-merch brand, or the deep July heat for anything meltable is not measuring what you think it is measuring.
Dallas brands come to CRO with a specific inheritance: a product page written as a spec block, a collection structure copied from a showroom floor plan, and imagery shot for a line sheet. That produces a recognisable pattern in the data — high collection-page bounce, heavy site-search usage with poor result relevance, and a mobile conversion rate less than half of desktop because the grid was never designed for a thumb. The highest-value tests here are almost always merchandising and filtering rather than button colour: width and size filters for western wear, room and finish filters for Design District furnishings, occasion and price-band filters for gift lines. We also test freight and lead-time disclosure early in the path, because in a metro full of oversized-goods brands, late cost surprise is the single most reliable killer of a high-AOV cart.
The same standard of work we run for every client — applied to a Dallas brand’s realities.
Full service detailFunnel analysis, session replays, heatmaps, on-site polls and user tests across your top revenue templates. Output is a ranked list of friction points with revenue attached.
Every hypothesis scored on impact, confidence and effort, with the projected revenue and required sample size stated up front. You always know what runs next and why.
Tests built and QA'd across devices, browsers and your app stack, with flicker-free rendering and no measurable hit to Core Web Vitals.
Pre-declared sample sizes, sequential-testing guardrails and segment-level readouts by device, traffic source and new versus returning. No peeking, no calling a test at 80%.
Cart drawer, shipping thresholds, payment options, express checkout placement and post-purchase upsell, tested against AOV and revenue per session rather than clicks.
Tests run, results in full, cumulative revenue impact and what the results taught us about your customers. Losers are reported in the same detail as winners.
We do not work off a rate card. Every Dallas engagement starts with a fixed statement of work — named deliverables, named dates, one number — written after we have looked at your store, not before. If a smaller first step would serve you better, we will say so.
Get this scopedWe instrument the funnel properly first. Most stores have broken or double-counted events, and you cannot optimise against numbers you cannot trust.
Quant tells us where visitors leave. Qual tells us why. We combine analytics, replays and direct customer input before writing a single hypothesis.
Hypotheses are scored and sequenced so the highest-value, lowest-effort tests run first. The roadmap is shared and you can reorder it.
Two to four concurrent experiments depending on traffic, each run to a pre-declared sample size. No test gets stopped early because it looks good on day three.
Winners get hard-coded into the theme, losers get documented, and every result feeds the next round of hypotheses. The programme gets smarter each month.
Anonymised under NDA. Figures pulled from the client’s own analytics.
8-figure DTC brand, ~140 SKUs, US + CA · Shopify Plus (migrated from Magento 2)
Magento 2 cost $9k a month in hosting, extensions and emergency dev before a single feature shipped. Mobile LCP sat at 5.4 seconds and mobile converted at less than half the desktop rate across 68% of sessions. The named constraint: 11,412 indexed URLs and a top-3 organic position on their hero category, so a migration that lost rankings would cost more than the platform ever saved.
~$6M/yr DTC, 900+ SKUs across size and colour variants, US · Shopify Plus
Returns ran at 31% and refund cost consumed the entire paid media margin. One size chart image served 40 different fits, and 62% of add-to-carts started on a collection page that never showed variant availability. The named constraint: no new product photography budget, so every fix had to come out of the existing asset library and the review corpus.
“We'd been running our own tests for a year and calling every 3% swing a win. The first thing they did was tell us our sample sizes were garbage, which was not a fun call to sit through. Six months later we're getting wins that actually hold up when you re-measure them. Sitewide CVR went from 1.9% to 2.7%.”
Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.
Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.