Tracking Audit & Reconciliation
A full event inventory across GA4, Meta, Google Ads, Klaviyo and Shopify, reconciled against order data to quantify exactly where and how much data is lost.
Measurement for Inland Empire businesses where a sale is only profitable after freight, and where trade and consumer revenue need to stop being one number.
Delivered remotely for brands across Riverside and California.
The single most damaging reporting error we see in this region is blending. A distributor with a wholesale book and a consumer store looks at one revenue line, one conversion rate and one blended return on ad spend, and every conclusion drawn from it is wrong. Trade orders are large, repeating and mostly not driven by media; consumer orders are small, expensive to acquire and highly sensitive to creative and freight. We separate them at the event schema level so every report downstream can tell them apart without anyone rebuilding a spreadsheet.
The second is that revenue is the wrong denominator when you ship heavy goods. An order that looks strong at the top line can be marginal once LTL cost, accessorials, damage claims and returns are counted, and if the reporting layer does not know that, bidding will keep buying the wrong orders. We bring cost of goods, real delivered shipping cost and returns into the reporting model so channel performance can be judged on contribution rather than on a platform's own scoreboard.
Underneath that sits the plumbing: an event inventory covering GA4, Meta, Google Ads, Klaviyo and Shopify, reconciled against real orders so the loss is quantified rather than assumed, server-side GTM served from a first-party subdomain, Conversions API and Enhanced Conversions with identifiers hashed correctly and deduplication that actually works, and a documented GA4 event specification so a report means the same thing in six months as it does today. Then one dashboard, refreshed daily and reconciled to Shopify, that the owner can read without translation.
Operating from California means CCPA and its CPRA amendments apply to how you collect and share customer data, including the requirement to honour opt-out preference signals and to give customers a genuine way to say no to the sharing that ad platforms rely on. That has direct engineering consequences: consent mode wired properly to your CMP, Shopify's customer privacy API respected by every tag rather than only the ones someone remembered, and modelled conversions configured so opt-outs degrade reporting gracefully instead of leaving a hole. The other local requirement is inventory truth in the reporting layer. When stock lives across multiple Inland Empire locations and some of it is held on behalf of clients in a 3PL arrangement, a dashboard that reports sell-through without knowing which location and which owner is behind each unit will mislead purchasing every time a container lands.
The same standard of work we run for every client — applied to a Riverside brand’s realities.
Full service detailA full event inventory across GA4, Meta, Google Ads, Klaviyo and Shopify, reconciled against order data to quantify exactly where and how much data is lost.
Server-side GTM on a first-party subdomain, resilient to ad blockers and ITP, with deduplication between browser and server events done properly.
Meta CAPI, Google Enhanced Conversions and TikTok Events API with hashed identifiers, targeting event match quality of 8 or above.
A documented, consistent eCommerce event and parameter specification across every surface, so reports mean the same thing in six months as they do today.
Consent mode v2 wired to your CMP with modelled conversions, plus Shopify's customer privacy API and regional compliance handled correctly.
One dashboard for blended MER, contribution margin, cohort LTV, new-versus-returning revenue and channel payback. Reconciled to Shopify, refreshed daily.
We do not work off a rate card. Every Riverside engagement starts with a fixed statement of work — named deliverables, named dates, one number — written after we have looked at your store, not before. If a smaller first step would serve you better, we will say so.
Get this scopedWe measure the gap between platform-reported and actual orders per channel. Most stores we audit are losing 15-30% of conversion signal before we start.
A written measurement plan: events, parameters, identifiers, consent states and destinations. Signed off before implementation begins.
Server-side container, CAPI, enhanced conversions and consent mode built in a staging environment and validated event by event.
Order-level reconciliation against Shopify for a full week, plus match-quality checks in each platform. We do not sign off on a screenshot of a tag firing.
Dashboards built, team trained, and monitoring in place to alert on event volume anomalies before someone spots them in a monthly report.
Anonymised under NDA. Figures pulled from the client’s own analytics.
~$9M/yr, 210 SKUs, US + AU · Shopify Plus (migrated from BigCommerce)
Meta ROAS had slid from 3.6x to 1.9x in a year and the team had spent twelve months buying new creative to fix it. The real cause was measurement: the BigCommerce checkout dropped 22% of purchase events and the Conversions API had never been installed, so both ad platforms were optimising on incomplete data. The named constraint: peak season was 14 weeks out, and the replatform had to be live and stable well before Black Friday traffic arrived.
“Paid audit, and worth every dollar. Forty pages on where our measurement was lying to us — duplicate purchase events, CAPI never configured, GA4 and Shopify off by 14% — each one ranked by the revenue it was hiding. No pitch deck at the end. We fixed six of the items ourselves before we ever signed a retainer.”
Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.
Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.