Tracking Audit & Reconciliation
A full event inventory across GA4, Meta, Google Ads, Klaviyo and Shopify, reconciled against order data to quantify exactly where and how much data is lost.
Measurement for Kansas City stores where a channel can look profitable right up until the freight cost is added back in.
Delivered remotely for brands across Kansas City and Missouri.
For a store shipping heavy goods, most standard ecommerce reporting is misleading by construction. Revenue and ROAS say nothing about a fourteen-pound case going to a far zone at a rate that eats the entire margin on the order. The reporting job in this metro therefore starts by getting real fulfilment cost — carrier charge, packaging, dimensional adjustments, the shipping subsidy your threshold creates — into the same view as channel spend, so profitability is visible at the level where decisions actually get made.
Then there is the wholesale and DTC split. A brand selling to grocery, clinics and distributors alongside a consumer store cannot read a blended number and learn anything. Wholesale orders are large, infrequent, and often the outcome of consumer demand created months earlier by a channel that never gets credit for it. We separate the two in reporting and build a view that shows account acquisition and reorder rate next to consumer metrics, rather than letting one pallet order flatter a week of paid social.
Underneath that sits the plumbing. Server-side tracking through GA4 and the ad platforms, correct handling of Shopify's checkout and thank-you page events, deduplication so a single purchase is not counted three times, consent handling that is defensible, and a definition document so everyone agrees on what a conversion, a new customer and a return actually mean. Most of the disagreements we get called into are definitional, not technical.
Kansas City sits at the crossing of four interstates with major intermodal capacity nearby, which means ground shipping reaches a large share of the country quickly and cheaply from this node — but not evenly. A parcel to Chicago or Dallas is a very different cost from one to Seattle or Miami, and on heavy products that gap decides whether an order was worth having. So we build reporting that carries shipping cost by destination zone into contribution margin, which regularly changes where a brand chooses to spend. It also usually reveals a threshold problem: the free-shipping line that works for close zones is subsidising far-zone orders into a loss. On top of that we set up local versus national reporting, because a market stall, a pickup order and a wholesale delivery inside the metro have completely different economics from a parcel crossing the country, and blending them hides both.
The same standard of work we run for every client — applied to a Kansas City brand’s realities.
Full service detailA full event inventory across GA4, Meta, Google Ads, Klaviyo and Shopify, reconciled against order data to quantify exactly where and how much data is lost.
Server-side GTM on a first-party subdomain, resilient to ad blockers and ITP, with deduplication between browser and server events done properly.
Meta CAPI, Google Enhanced Conversions and TikTok Events API with hashed identifiers, targeting event match quality of 8 or above.
A documented, consistent eCommerce event and parameter specification across every surface, so reports mean the same thing in six months as they do today.
Consent mode v2 wired to your CMP with modelled conversions, plus Shopify's customer privacy API and regional compliance handled correctly.
One dashboard for blended MER, contribution margin, cohort LTV, new-versus-returning revenue and channel payback. Reconciled to Shopify, refreshed daily.
We do not work off a rate card. Every Kansas City engagement starts with a fixed statement of work — named deliverables, named dates, one number — written after we have looked at your store, not before. If a smaller first step would serve you better, we will say so.
Get this scopedWe measure the gap between platform-reported and actual orders per channel. Most stores we audit are losing 15-30% of conversion signal before we start.
A written measurement plan: events, parameters, identifiers, consent states and destinations. Signed off before implementation begins.
Server-side container, CAPI, enhanced conversions and consent mode built in a staging environment and validated event by event.
Order-level reconciliation against Shopify for a full week, plus match-quality checks in each platform. We do not sign off on a screenshot of a tag firing.
Dashboards built, team trained, and monitoring in place to alert on event volume anomalies before someone spots them in a monthly report.
Anonymised under NDA. Figures pulled from the client’s own analytics.
~$9M/yr, 210 SKUs, US + AU · Shopify Plus (migrated from BigCommerce)
Meta ROAS had slid from 3.6x to 1.9x in a year and the team had spent twelve months buying new creative to fix it. The real cause was measurement: the BigCommerce checkout dropped 22% of purchase events and the Conversions API had never been installed, so both ad platforms were optimising on incomplete data. The named constraint: peak season was 14 weeks out, and the replatform had to be live and stable well before Black Friday traffic arrived.
“Paid audit, and worth every dollar. Forty pages on where our measurement was lying to us — duplicate purchase events, CAPI never configured, GA4 and Shopify off by 14% — each one ranked by the revenue it was hiding. No pitch deck at the end. We fixed six of the items ourselves before we ever signed a retainer.”
Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.
Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.