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Austin, TX · South

Shopify Agency in Austin, TX

Austin builds consumable brands that live or die on repeat purchase. We build the Shopify stores, subscription programs and retention systems that make the second order automatic.

We work with Austin brands remotely — no local storefront, just the same senior team on your timezone.

The market

What selling online in Austin actually looks like

Austin's consumer-brand identity is inseparable from natural products. Whole Foods was founded here, and the ecosystem that grew around it — buyers, formulators, co-packers, brokers and a genuinely receptive local customer base — still makes Austin one of the best places in the country to launch a food, beverage or supplement brand. That shows up in the category mix: functional beverage, better-for-you snacks, coffee and tea, supplements, and clean personal care, most of it consumable and most of it built for repeat purchase.

Layered over that is a tech and venture culture that changes how brands behave. Austin founders are more likely to come from software, more likely to be venture-backed, and considerably more comfortable with data, experimentation and unit-economics vocabulary than the average consumer-brand operator. East Austin and the Rainey Street corridor hold much of the startup and creative energy, South Congress carries the independent retail and lifestyle scene, and the Domain and Round Rock corridor supply the corporate and operational layer. The result is a merchant who wants to see the test log, not the mood board.

BirthplaceNatural-foods retail started here and the supplier ecosystem still lives here
Repeat-drivenMost local DTC brands sell consumables where LTV, not first order, decides profitability
Venture-denseFounders here expect cohort math and test logs, not case-study screenshots
All services · Austin

How we help Austin brands sell more

Each page covers how we run that service specifically for Austin brands — the local context, the constraints, and what we deliver.

Design & Build in Austin

Custom Shopify and Shopify Plus storefronts designed around your catalogue, built in clean Liquid, and launched with a measured conversion baseline.

Plus & Headless in Austin

Plus-tier engineering for brands that have outgrown a standard theme: checkout extensions, Shopify Functions, B2B, Markets and headless Hydrogen storefronts.

Migrate to Shopify in Austin

Move to Shopify with your catalogue, customers, order history and organic traffic intact. Redirect parity is signed off before we touch DNS.

Conversion Optimisation in Austin

A continuous experimentation programme on your Shopify store: research, hypotheses, prioritised tests and every result reported in full, losers included.

eCommerce SEO in Austin

Technical and content SEO built for Shopify catalogues, plus generative engine optimisation so your products surface inside AI answers.

Google Ads in Austin

Google Ads for Shopify catalogues: Merchant Center feed health, Shopping and Performance Max structure, brand and non-brand separated, and weekly query mining.

Meta Ads in Austin

Facebook and Instagram for Shopify brands: Advantage+ and catalogue campaigns, Conversions API signal repair, a creative cadence that outruns fatigue, and geo holdouts to check the claim.

Marketplace Channel in Austin

Amazon, TikTok Shop and Walmart run as a discovery channel that feeds your Shopify store, with listings, PPC and margin managed together.

Klaviyo Email & SMS in Austin

Klaviyo built as a retention system: behavioural flows, RFM segmentation, SMS used sparingly, and owned channels pushed toward 25-40% of total revenue.

Creative & Content in Austin

Static, video and UGC creative produced on a monthly testing calendar, plus the product photography and page content your store and ads run on.

Analytics & Data in Austin

GA4, server-side tracking, Conversions API and consent mode implemented properly, plus reporting that ties every channel back to contribution margin.

Apps & Support in Austin

A named Shopify developer and strategist on a fixed sprint cadence: app stack owned, theme kept clean, ranked backlog shipped every month. The first stabilisation pass typically cancels around $1,840/mo of redundant app spend.

Verticals

Who we build for in Austin

The categories that dominate Austin’s commerce economy — and what each one needs from a Shopify build.

01

Food & beverage CPG

Multi-pack bundling, flavor-variety subscriptions and shipping-zone rules are what make a consumable profitable to ship.

02

Supplements & functional health

Recharge or Shopify Subscriptions plus cadence controls and reorder flows drive most of the category's LTV.

03

Coffee & specialty beverage

Grind and roast variants, subscription frequency and gifting flows are all standard Shopify configuration done well.

04

Outdoor & lifestyle goods

Spec comparison, kit bundling and durable-goods content sell better than discounting in this category.

05

Venture-backed DTC

Clean event tracking, server-side measurement and cohort reporting matter as much as the storefront when a board reads the numbers.

Districts we work across

East AustinSouth CongressThe DomainRainey StreetMuellerRound Rock
Why us, here

What we do differently for Austin brands

We optimize for the second order

First-order conversion is the easy half. We build the post-purchase, replenishment and subscription mechanics that decide whether your CAC was ever recoverable.

Measurement you can take to a board

Server-side tracking, clean attribution and cohort-level reporting. If your investors ask for contribution margin by cohort, the data should already exist.

Test log over deck

You get the hypothesis, the result, and the full readout — including the losers. Method is the proof, not a highlight reel.

Austin clients

What brands here have said

Anonymised at their request — role, category and size only.

Email 11% → 34% of revenue

“Email was 11% of revenue when we started. It's 34% now. They rebuilt the Klaviyo account from the ground up — half our flows had never been turned on and the segments were basically 'everyone' — and then we argued about send frequency for a solid month. I was convinced five a week would torch the list. Instead of just insisting, they ran it as a holdout. Unsub rate moved 0.09%. I lost the argument and I'm glad I did.”

Head of RetentionBeauty & skincare brand, ~$7M/yr · Austin, TX
Verified client, 2025
FAQ

Working with us from Austin

No. We are headquartered in Albuquerque, New Mexico and serve Austin brands remotely, traveling for kickoffs and quarterly planning. Mountain time overlaps almost the entire Central working day.

It depends on complexity. Shopify's native subscriptions are cleaner, cheaper and better integrated for straightforward replenishment. Recharge earns its cost when you need advanced bundling, gifting, prepaid plans, complex cadence rules or deep customer-portal customization. We audit your program's actual requirements before recommending either — switching later is expensive.

The steepest drop is between the first and second renewal, and programs that survive it typically shipped at a cadence matching real consumption and gave customers easy skip and delay controls. We would rather set the expectation honestly than quote a headline retention number from someone else's category.

Bundle architecture and shipping thresholds, mostly. Raising units per order through samplers, variety packs and subscribe-and-save moves contribution margin more than negotiating carrier rates at most brands' volume. We model the threshold against your actual AOV distribution rather than picking a round number.

A tight storefront, correct measurement, and email and SMS capture — in that order. Overbuilding before you have demand data is the most common way seed money disappears. Launch narrow, instrument everything, and let the first three months of real behavior tell you what to build next.
Next step

Let’s talk about your Austin store.

Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.

Shopify or Shopify Plus stores doing $150k/mo or moreFounder, CEO or eCommerce lead on the callNo deck and no pitch — we open your store instead

Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.