Account Consolidation
Campaigns collapsed into a structure with enough conversion volume per ad set to exit learning, plus exclusion logic that stops prospecting and retargeting bidding against each other.
Facebook and Instagram for Charlotte brands who have to manufacture the reason to buy, and whose best raw material is already on their own shop floor.
Delivered remotely for brands across Charlotte and North Carolina.
A valve spring and a jacquard throw have no constituency waiting for them mid-scroll. The reason to buy has to be supplied, and the thing that supplies it is creative — which means the constraint on a Charlotte account is almost always how many genuinely different concepts you can get into the auction each month, not how well the audiences are configured. Interest stacking stopped being the lever when Advantage+ absorbed targeting. Volume and variety of concept is the lever now.
The good news is that this metro is sitting on the best raw material in paid social and mostly ignoring it. A dyno pull. A CNC cutting a billet part. A hundred-year-old knitting machine running a rib. A frame being sprung by hand in a Hickory plant. Process footage outperforms studio product shots in these categories consistently, because it is proof rather than persuasion, and it can be shot on a phone in an hour by someone who already works there. We build a production cadence around that instead of waiting on quarterly shoots, and we tag every asset by concept so performance rolls up by idea rather than by file name.
Then the plumbing. A catalogue that actually reflects what you can ship, with product sets cut by margin and stock cover rather than by collection, so dynamic ads stop pushing a part that is on a six-week backorder or a fabric grade that has been discontinued. Conversions API restoring the signal the browser no longer provides, with parameters hashed and normalised properly. And a geo holdout to check the whole thing, because Meta's reporting is an advocate for Meta and a finance-trained Charlotte founder will ask for an incrementality answer sooner than most clients do.
Two local conditions shape a Charlotte paid social account. The first is that the credibility of these brands lives in the making. Racing, manufacturing, furniture and brewing all reward showing the process, and the audiences in these categories are enthusiasts who can tell a real shop from a stock video in half a second. So the creative brief is a shooting schedule on your own floor, plus enthusiast creators and racers who already own the vocabulary, rather than a polished campaign concept that says nothing verifiable. The second is warmth. A brand with a taproom in NoDa, a booth at AutoFair, or forty years of name recognition through the I-85 mill towns has a large in-market audience that already knows it, and Advantage+ will happily spend the budget re-selling those people while reporting a ROAS that looks superb. We cap the existing-customer share deliberately, keep prospecting funded, and judge the account on new customers acquired rather than on the number Meta prefers to show.
The same standard of work we run for every client — applied to a Charlotte brand’s realities.
Full service detailCampaigns collapsed into a structure with enough conversion volume per ad set to exit learning, plus exclusion logic that stops prospecting and retargeting bidding against each other.
ASC campaigns with the existing-customer budget cap set deliberately, creative slotted in by concept rather than dumped in bulk, and a clean boundary with the manual prospecting that feeds it.
Catalogue connected through the Shopify channel, product sets segmented by margin and stock cover, and DPA templates that look designed rather than machine-assembled.
Server-side events with hashed identifiers, correct browser-to-server deduplication and an event match quality target of 8 or better. Since iOS 14, signal quality is a bidding lever.
A rolling calendar of concepts, hooks and formats across UGC, static and motion, briefed from customer language and structured so results read by angle rather than by ad ID.
Geo-split and conversion-lift tests across prospecting and retargeting, so budget decisions rest on revenue the business actually gained rather than on what the platform claimed.
We do not work off a rate card. Every Charlotte engagement starts with a fixed statement of work — named deliverables, named dates, one number — written after we have looked at your store, not before. If a smaller first step would serve you better, we will say so.
Get this scopedPixel, CAPI, deduplication, match quality and catalogue health checked first. Everything else in this service is downstream of what Meta knows about your buyers.
We cut the account back to a structure with enough conversions per ad set to learn, then set the prospecting-to-retargeting split on purpose instead of by accident.
Angles mined from reviews, support tickets and comment threads become a monthly production plan with named hooks and a fixed number of new concepts entering the auction.
Naming and structure that roll performance up by angle, hook and format, so the lesson outlives the asset that taught it and the next round starts smarter.
A geo holdout or lift test before any step change in budget. Meta reports on itself; we would rather know what happens to revenue when the ads stop.
Anonymised under NDA. Figures pulled from the client’s own analytics.
~$6M/yr DTC, 900+ SKUs across size and colour variants, US · Shopify Plus
Returns ran at 31% and refund cost consumed the entire paid media margin. One size chart image served 40 different fits, and 62% of add-to-carts started on a collection page that never showed variant availability. The named constraint: no new product photography budget, so every fix had to come out of the existing asset library and the review corpus.
~$3.1M/yr, 28 SKUs, subscription + one-time, US · Shopify (Klaviyo, Recharge)
A 14-day roast window meant every discount cut into a 41% gross margin that could not be rebuilt. First-order CAC was $52 against a $38 AOV, so the business only worked on the second order and 64% of customers never placed one. The named constraint: no discount deeper than 10%, ever, on any channel.
“Our last agency was reporting a 6.2 ROAS in Meta while the bank account told a completely different story. First thing these guys did was get CAPI wired up properly and rebuild the product catalogue feed, so the dynamic ads stopped pushing flavours we hadn't stocked in months. Then they made us report blended MER from month one and the first number was ugly and honest. It took about four months to move MER from 2.1 to 3.4, and I actually trust the dashboard now, which I did not expect to say about an ad agency.”
Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.
Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.