Conversion Research Sprint
Funnel analysis, session replays, heatmaps, on-site polls and user tests across your top revenue templates. Output is a ranked list of friction points with revenue attached.
A test programme planned against a French trading year, where the calendar gives you a limited number of windows and no way to re-run one.
Delivered remotely for brands across Paris and France.
Testing in France runs into a scheduling problem before it runs into a statistics problem. The promotional year concentrates into two nationally fixed sale windows, so behaviour during those weeks is not representative of the rest of the year and a test that straddles the boundary is measuring the calendar rather than the change. August distorts things again in the other direction. That means the useful testing weeks are finite and have to be allocated deliberately instead of filled with whatever hypothesis came up in the last meeting.
The friction points themselves are also specific. The delivery step is the single richest test surface on a French store, because pickup-point collection is a mainstream preference rather than a budget option, and where the relais choice sits relative to home delivery visibly changes both conversion and your cost per order. Instalment payment is the second: whether it appears on the product page, in the cart, or only at payment changes average order value in ways worth knowing rather than guessing. Neither of those tests exists on a US store, which is why importing a generic CRO backlog into a French store wastes half of it.
Then there is language, which is a conversion variable and not only a compliance one. Copy that reads as translated is audible to a French buyer in the first two lines, and the places it usually gives itself away are the least glamorous: filter labels, size guidance, delivery estimates, error messages and the withdrawal wording. Rewriting those is often a larger, cheaper win than anything on the homepage, and it is testable.
For a store doing between a few hundred thousand and a few million euros a year, statistical power is the binding constraint, and a French calendar makes it tighter. So we split the year by what each period is good for. The quiet summer weeks go to research rather than experiments: session replays, on-site polls in French, checkout drop-off analysis, reading support tickets and returns reasons, and building the backlog. The clean trading weeks either side of the sale windows carry the actual tests, one at a time where traffic is thin, with the sample size declared before the test starts and no test allowed to cross a soldes boundary. Inside the sale windows we stop testing and instead instrument heavily, because those weeks generate the highest-volume behavioural data you will get all year and it is worth capturing properly even though it cannot be generalised. And when a hypothesis is genuinely well-evidenced but the traffic will never prove it, we say so and ship it as a considered change rather than pretending a two-week underpowered test settled anything.
The same standard of work we run for every client — applied to a Paris brand’s realities.
Full service detailFunnel analysis, session replays, heatmaps, on-site polls and user tests across your top revenue templates. Output is a ranked list of friction points with revenue attached.
Every hypothesis scored on impact, confidence and effort, with the projected revenue and required sample size stated up front. You always know what runs next and why.
Tests built and QA'd across devices, browsers and your app stack, with flicker-free rendering and no measurable hit to Core Web Vitals.
Pre-declared sample sizes, sequential-testing guardrails and segment-level readouts by device, traffic source and new versus returning. No peeking, no calling a test at 80%.
Cart drawer, shipping thresholds, payment options, express checkout placement and post-purchase upsell, tested against AOV and revenue per session rather than clicks.
Tests run, results in full, cumulative revenue impact and what the results taught us about your customers. Losers are reported in the same detail as winners.
We do not work off a rate card. Every Paris engagement starts with a fixed statement of work — named deliverables, named dates, one number — written after we have looked at your store, not before. If a smaller first step would serve you better, we will say so.
Get this scopedWe instrument the funnel properly first. Most stores have broken or double-counted events, and you cannot optimise against numbers you cannot trust.
Quant tells us where visitors leave. Qual tells us why. We combine analytics, replays and direct customer input before writing a single hypothesis.
Hypotheses are scored and sequenced so the highest-value, lowest-effort tests run first. The roadmap is shared and you can reorder it.
Two to four concurrent experiments depending on traffic, each run to a pre-declared sample size. No test gets stopped early because it looks good on day three.
Winners get hard-coded into the theme, losers get documented, and every result feeds the next round of hypotheses. The programme gets smarter each month.
Anonymised under NDA. Figures pulled from the client’s own analytics.
8-figure DTC brand, ~140 SKUs, US + CA · Shopify Plus (migrated from Magento 2)
Magento 2 cost $9k a month in hosting, extensions and emergency dev before a single feature shipped. Mobile LCP sat at 5.4 seconds and mobile converted at less than half the desktop rate across 68% of sessions. The named constraint: 11,412 indexed URLs and a top-3 organic position on their hero category, so a migration that lost rankings would cost more than the platform ever saved.
~$6M/yr DTC, 900+ SKUs across size and colour variants, US · Shopify Plus
Returns ran at 31% and refund cost consumed the entire paid media margin. One size chart image served 40 different fits, and 62% of add-to-carts started on a collection page that never showed variant availability. The named constraint: no new product photography budget, so every fix had to come out of the existing asset library and the review corpus.
“We'd been running our own tests for a year and calling every 3% swing a win. The first thing they did was tell us our sample sizes were garbage, which was not a fun call to sit through. Six months later we're getting wins that actually hold up when you re-measure them. Sitewide CVR went from 1.9% to 2.7%.”
Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.
Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.