Tracking Audit & Reconciliation
A full event inventory across GA4, Meta, Google Ads, Klaviyo and Shopify, reconciled against order data to quantify exactly where and how much data is lost.
A measurement layer that survives two currencies, three languages, two privacy regimes and payment methods your analytics has never seen.
Delivered remotely for brands across Zurich and Switzerland.
A Zurich store's reporting is wrong in a specific, predictable way. Revenue arrives in francs and euros and gets blended at whatever rate a tool decided, so the year-on-year comparison moves with the exchange rate rather than the business. Orders paid on invoice through a third-party provider complete outside the flow the standard pixel expects, so a payment method that is entirely normal here is systematically under-counted. And traffic is split across three language storefronts that no one configured as separate reporting dimensions, so nobody can say whether French is working.
We rebuild the layer underneath: server-side tracking through a first-party subdomain resilient to blockers and ITP, Conversions API and Enhanced Conversions with correctly hashed and normalised identifiers, deduplication between browser and server events done properly, and a documented GA4 event schema where market, language and currency are dimensions rather than something you infer from a URL.
Then consent, which in Switzerland means two regimes at the same time. The revised Swiss data protection law applies to your domestic customers, GDPR applies to your EU ones, and the practical answer is a consent management platform wired to consent mode v2 with modelling, plus Shopify's customer privacy API respected in every custom script. Built once, documented once, and reported honestly — including the share of sessions you can no longer see.
Reconciliation is the whole job here. Shopify holds the truth in the order's presentment currency and your accounting sits in francs, so a reporting layer that does not fix the conversion basis will produce numbers your finance team refuses to accept — and once that happens the dashboard stops being used. We define a single reporting currency, keep presentment currency and market as dimensions so market-level performance stays readable, and reconcile daily against Shopify's own order data. The payment layer needs the same attention: TWINT and buy-on-invoice both route through providers whose return path has to be verified to fire a deduplicated purchase event, because a missing event is not just a reporting gap, it is a bidding signal your ad platforms never receive. And on privacy, treating Switzerland as if GDPR simply applies is a shortcut that works commercially but not legally; we build to the stricter of the two operationally and make sure the documentation says what is actually happening.
The same standard of work we run for every client — applied to a Zurich brand’s realities.
Full service detailA full event inventory across GA4, Meta, Google Ads, Klaviyo and Shopify, reconciled against order data to quantify exactly where and how much data is lost.
Server-side GTM on a first-party subdomain, resilient to ad blockers and ITP, with deduplication between browser and server events done properly.
Meta CAPI, Google Enhanced Conversions and TikTok Events API with hashed identifiers, targeting event match quality of 8 or above.
A documented, consistent eCommerce event and parameter specification across every surface, so reports mean the same thing in six months as they do today.
Consent mode v2 wired to your CMP with modelled conversions, plus Shopify's customer privacy API and regional compliance handled correctly.
One dashboard for blended MER, contribution margin, cohort LTV, new-versus-returning revenue and channel payback. Reconciled to Shopify, refreshed daily.
We do not work off a rate card. Every Zurich engagement starts with a fixed statement of work — named deliverables, named dates, one number — written after we have looked at your store, not before. If a smaller first step would serve you better, we will say so.
Get this scopedWe measure the gap between platform-reported and actual orders per channel. Most stores we audit are losing 15-30% of conversion signal before we start.
A written measurement plan: events, parameters, identifiers, consent states and destinations. Signed off before implementation begins.
Server-side container, CAPI, enhanced conversions and consent mode built in a staging environment and validated event by event.
Order-level reconciliation against Shopify for a full week, plus match-quality checks in each platform. We do not sign off on a screenshot of a tag firing.
Dashboards built, team trained, and monitoring in place to alert on event volume anomalies before someone spots them in a monthly report.
Anonymised under NDA. Figures pulled from the client’s own analytics.
~$9M/yr, 210 SKUs, US + AU · Shopify Plus (migrated from BigCommerce)
Meta ROAS had slid from 3.6x to 1.9x in a year and the team had spent twelve months buying new creative to fix it. The real cause was measurement: the BigCommerce checkout dropped 22% of purchase events and the Conversions API had never been installed, so both ad platforms were optimising on incomplete data. The named constraint: peak season was 14 weeks out, and the replatform had to be live and stable well before Black Friday traffic arrived.
“Paid audit, and worth every dollar. Forty pages on where our measurement was lying to us — duplicate purchase events, CAPI never configured, GA4 and Shopify off by 14% — each one ranked by the revenue it was hiding. No pitch deck at the end. We fixed six of the items ourselves before we ever signed a retainer.”
Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.
Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.