Tracking Audit & Reconciliation
A full event inventory across GA4, Meta, Google Ads, Klaviyo and Shopify, reconciled against order data to quantify exactly where and how much data is lost.
On a cash-on-delivery store, every reporting number you have is overstated until someone reconciles it to what was actually paid.
Delivered remotely for brands across Dubai and United Arab Emirates.
Most UAE analytics engagements start with the same discovery: the store is reporting revenue it never received. A cash-on-delivery order fires a purchase event at checkout like any other, and if a share of those are later refused at the door, returned to sender or simply never collected, that revenue stays in GA4, in Meta, in Google Ads and in whatever dashboard the founder reads on Monday. Nobody is lying — the tracking is doing exactly what it was told. The fix is a delivered-and-paid revenue layer that becomes the number the business steers by, with the platform figures kept for relative comparison only.
Under that sits the ordinary engineering, done properly. GA4 with a documented event schema that matches your Shopify customer events rather than a default install, server-side tracking so signal survives browser restrictions, Conversions API with deduplication and match-quality monitoring, and consent handling implemented rather than assumed. The UAE has its own federal personal data protection law, and brands selling into Europe or the UK inherit those regimes too, so a Dubai store frequently has more than one consent framework to satisfy at once.
Then the reporting layer, which for a Gulf brand has to answer questions a single-market dashboard cannot. Contribution by market across the GCC in one currency, with the cost of getting the parcel there and the cost of the failed deliveries included. Performance split by language, because Arabic and English visitors behave differently enough that a blended figure obscures both. And a seasonal view that can compare like with like across a Ramadan that moves eleven days earlier every year, which no default year-over-year comparison will ever do correctly.
Every standard reporting tool compares this March to last March. In a market where the single biggest demand event shifts backwards through the Gregorian calendar each year, that comparison is not merely imprecise, it is misleading in a predictable direction — one year March contains Ramadan, the next it does not, and the dashboard reports a collapse that never happened. We build the reporting so Ramadan and both Eids are defined periods that can be compared to their own equivalents, and so the October-to-April season and the summer travel dip are visible as the structural features they are rather than noise. The same discipline applies to the delivery layer: failed COD deliveries, courier performance by emirate and by GCC market, and the true cost per delivered order all belong in the same view, because a market that looks profitable on checkout revenue can be losing money once refused parcels and return legs are counted.
The same standard of work we run for every client — applied to a Dubai brand’s realities.
Full service detailA full event inventory across GA4, Meta, Google Ads, Klaviyo and Shopify, reconciled against order data to quantify exactly where and how much data is lost.
Server-side GTM on a first-party subdomain, resilient to ad blockers and ITP, with deduplication between browser and server events done properly.
Meta CAPI, Google Enhanced Conversions and TikTok Events API with hashed identifiers, targeting event match quality of 8 or above.
A documented, consistent eCommerce event and parameter specification across every surface, so reports mean the same thing in six months as they do today.
Consent mode v2 wired to your CMP with modelled conversions, plus Shopify's customer privacy API and regional compliance handled correctly.
One dashboard for blended MER, contribution margin, cohort LTV, new-versus-returning revenue and channel payback. Reconciled to Shopify, refreshed daily.
We do not work off a rate card. Every Dubai engagement starts with a fixed statement of work — named deliverables, named dates, one number — written after we have looked at your store, not before. If a smaller first step would serve you better, we will say so.
Get this scopedWe measure the gap between platform-reported and actual orders per channel. Most stores we audit are losing 15-30% of conversion signal before we start.
A written measurement plan: events, parameters, identifiers, consent states and destinations. Signed off before implementation begins.
Server-side container, CAPI, enhanced conversions and consent mode built in a staging environment and validated event by event.
Order-level reconciliation against Shopify for a full week, plus match-quality checks in each platform. We do not sign off on a screenshot of a tag firing.
Dashboards built, team trained, and monitoring in place to alert on event volume anomalies before someone spots them in a monthly report.
Anonymised under NDA. Figures pulled from the client’s own analytics.
~$9M/yr, 210 SKUs, US + AU · Shopify Plus (migrated from BigCommerce)
Meta ROAS had slid from 3.6x to 1.9x in a year and the team had spent twelve months buying new creative to fix it. The real cause was measurement: the BigCommerce checkout dropped 22% of purchase events and the Conversions API had never been installed, so both ad platforms were optimising on incomplete data. The named constraint: peak season was 14 weeks out, and the replatform had to be live and stable well before Black Friday traffic arrived.
“Paid audit, and worth every dollar. Forty pages on where our measurement was lying to us — duplicate purchase events, CAPI never configured, GA4 and Shopify off by 14% — each one ranked by the revenue it was hiding. No pitch deck at the end. We fixed six of the items ourselves before we ever signed a retainer.”
Thirty minutes with the strategist who would actually run your account. We screen-share your store, read your data live, and tell you the three highest-value things we can see from the outside.
Prefer to write it out? [email protected] gets a real reply the same business day, Mon-Fri, 9am-6pm MT.